Summary
Work History
Education
Skills
Languages
Timeline
Generic

ISBER BAEZ

Providence,US

Summary

Highly skilled professional with a strong background in customer service and problem-solving. Consistently enhances company performance through meticulous attention to detail and effective communication. Fosters positive customer relationships and efficiently manages inventory, resulting in notable improvements in customer satisfaction and operational efficiency.

Work History

CUSTOMER SERVICE

H&M


  • Resolved customer service issues with timely and professional resolutions.
  • Maintained exceptional customer service standards throughout every shift.
  • Achieved consistent customer service excellence, maintaining positive attitude under pressure.

CUSTOMER SERVICE

ZARA


  • Delivered superior customer service by responding to inquiries and complaints.
  • Upheld high standards for customer service and led by example.
  • Drove excellence in customer service while overseeing department functions.

OFFICE ASSISTANT

UNITY CENTER


  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Contributed to a positive work environment by fostering open communication among colleagues.

Education

Bachelor's - Criminal Justice, Psychology Minor

Rhode Island College
Providence, RI
12-2025

Skills

  • Customer service
  • Collaboration
  • Time management
  • Problem-solving
  • Attention to detail
  • Communication
  • Organized
  • Patience
  • Bilingual

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

CUSTOMER SERVICE

H&M

CUSTOMER SERVICE

ZARA

OFFICE ASSISTANT

UNITY CENTER

Bachelor's - Criminal Justice, Psychology Minor

Rhode Island College

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ISBER BAEZ