Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Isabel Diaz

Tucson,AZ

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

9
9
years of professional experience
1
1
Certification

Work History

CT/MRI Technologist Assistant

Radiology LTD
05.2023 - Current
  • Fostered a positive workplace culture that prioritized teamwork, open communication, and shared responsibility for outcomes.
  • Educated patients on procedure details, provided instructions, and answered questions to minimize anxiety and improve cooperation.
  • Decreased exam errors with meticulous attention to detail when following physician orders and imaging protocols.
  • Gathered, sorted and scanned documents to enter into computer system.
  • Maintained a clean and organized work area, ensuring compliance with infection control protocols.
  • Prepared and positioned patients for imaging procedures.
  • Assisted MRI Tech and Radiologist for breast biopsies.
  • Elevated overall quality of service through diligent adherence to HIPAA regulations when handling confidential patient information.


Social Reviewer

Alorica
03.2021 - 04.2023
  • Review content such as video, GIFs, audio, text and profiles, to ensure it complies with company's policies.
  • Making sure to meet our company's quota every month by exceeding numbers on content count, utilization, and AHT.
  • Provided training for new fellow teammates.
  • Well-versed in Microsoft 360 applications such as Outlook, Teams, Word and Excel.
  • Ability to moderate queues with different topics under a small amount of training.

Seasonal Beauty Team Member

Target
11.2019 - 12.2019
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Recommended complementary purchases to customers, increasing revenue.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Contributed to team objectives in fast-paced environment.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

HCBS Provider

Elite Community Services
07.2016 - 01.2019
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • CPR –First Aid training- Habitation progress- Article 9 – DCW Level 1-2
  • Confidentiality and Practice compliance of HIPPA requirements

Customer Service Representative

C3 Customer Contact Channels
07.2016 - 10.2016
  • Walked individuals through basic troubleshooting tasks.
  • Analyzed issues to identify troubleshooting methods needed for quick remediation.
  • Informed customers of sales and promotions to build customer base, boost traffic and increase customer loyalty.
  • Answered constant flow of customer calls with minimal wait times.

Education

High School Diploma -

Pima Rose Academy
Tucson, AZ
05.2014

Skills

  • Customer Service
  • Managing Multiple Tasks
  • Active Listening
  • Critical Thinking
  • Problem-Solving Ability
  • Detail Oriented
  • Team Player
  • Communication
  • First-Tier Technical Support
  • Bilingual
  • First Aid/CPR
  • Planning and Coordination
  • HIPAA compliance
  • Patient communication
  • MRI safety protocols
  • Radiation safety

Certification

  • Basic Life Support (BLS) Certification - 2023

Languages

Spanish
Native or Bilingual

Timeline

CT/MRI Technologist Assistant

Radiology LTD
05.2023 - Current

Social Reviewer

Alorica
03.2021 - 04.2023

Seasonal Beauty Team Member

Target
11.2019 - 12.2019

HCBS Provider

Elite Community Services
07.2016 - 01.2019

Customer Service Representative

C3 Customer Contact Channels
07.2016 - 10.2016

High School Diploma -

Pima Rose Academy

Similar Profiles

CREATE PROFILE