Isela Aguilera
Whittier,CA
Summary
Experienced Bilingual Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
3
3
years of professional experience
Work History
Medical Assistant
PIH Health Hospital
03.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Front Service Registration
Eisner Health
09.2023 - Current
- Company Overview: At Eisner Health in Downtown Los Angeles, I greet the patients, check-in patients, verify insurances, update the patient’s electronic health records, answer/make phone calls, scan, and upload documents to the EHR’s, handle and manage cash payments, and schedule appointments via by person or phone
- Lastly, contributed to office operations by triaging patients by the severity of chief complaint
- At Eisner Health in Downtown Los Angeles, I greet the patients, check-in patients, verify insurances, update the patient’s electronic health records, answer/make phone calls, scan, and upload documents to the EHR’s, handle and manage cash payments, and schedule appointments via by person or phone
- Lastly, contributed to office operations by triaging patients by the severity of chief complaint
Externship
PIH Health
07.2023 - 08.2023
- Company Overview: At PIH Health in Santa Fe Springs I completed my 200 hours of externship
- My supervisor was Lizette Shield
- During my externship, I was taking vitals, answering/making phone calls, filing/scanning/uploading documents, documenting in EHR’s, assisting physicians, and performing capillary punctures
- At PIH Health in Santa Fe Springs I completed my 200 hours of externship
- My supervisor was Lizette Shield
- During my externship, I was taking vitals, answering/making phone calls, filing/scanning/uploading documents, documenting in EHR’s, assisting physicians, and performing capillary punctures
General Finisher
Vomela West
02.2023 - 06.2023
- Company Overview: Provided and finished quality vinyl products by utilizing computer die files on plotter machines, run die presses, and premask machine
- Also weeded cut vinyl, applied application tape, premasked and trimmed cut vinyl, also labeled and numbered vinyl projects
- Run digital print equipment when needed, lastly prepped orders for the shipping department
- Provided and finished quality vinyl products by utilizing computer die files on plotter machines, run die presses, and premask machine
- Also weeded cut vinyl, applied application tape, premasked and trimmed cut vinyl, also labeled and numbered vinyl projects
- Run digital print equipment when needed, lastly prepped orders for the shipping department
Quality Control Inspector
AppleOne
08.2022 - 02.2023
- Company Overview: Recommend adjustments to the process or assembly
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
- Worked closely with team members to deliver project requirements, develop solutions, and meet deadlines
- Juggled multiple projects and tasks to ensure high quality and timely delivery
- Weeded and drew lines for UPS vinyl paper projects
- Also ensure to complete projects on time for the shipping department
- Recommend adjustments to the process or assembly
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
- Worked closely with team members to deliver project requirements, develop solutions, and meet deadlines
- Juggled multiple projects and tasks to ensure high quality and timely delivery
- Weeded and drew lines for UPS vinyl paper projects
- Also ensure to complete projects on time for the shipping department
Front End Team Associate
Walmart
07.2021 - 06.2022
- Company Overview: Ensure to greet customers as I encounter them through the store
- Assist customers with questions or concerns regarding store merchandise
- Unload merchandise, stage and locate products for the front end of the store
- Maintain the front-end clean and clutter-free
- Also worked with other departments of the store to ensure store was operating fine
- Operated cash registers and processed cash and credit transactions
- Work at a rapid pace to meet tight deadlines set by managers
- Ensure to greet customers as I encounter them through the store
- Assist customers with questions or concerns regarding store merchandise
- Unload merchandise, stage and locate products for the front end of the store
- Maintain the front-end clean and clutter-free
- Also worked with other departments of the store to ensure store was operating fine
- Operated cash registers and processed cash and credit transactions
- Work at a rapid pace to meet tight deadlines set by managers
Education
Medical Assistant Program -
American Career College
Los Angeles, CA08.2023
Professional certificate -
California State University
04.2021
Associate of Arts Transfer Degree -
Rio Hondo College
Whittier, CA05.2018
High School Diploma -
California High School
Whittier, CA06.2014
Skills
- Measure vital signs
- Perform phlebotomy procedures
- Measure medication
- Give injections
- Specimen collection
- Specimen handling
- Perform EKGs
- Handle biohazards
- Medical Terminology
- Scheduling appointments
- Customer service
- Patient interaction
- Communication
- Front desk experience
- Back desk experience
- Typing 35 words per minute
- HIPAA compliance
- OSHA compliance
- Electronic Health Record
- Patient scheduling
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Clinical documentation
- Data entry
- Electronic health records
- CPR
- Immunization administration
- Professionalism and ethics
- Insurance verification
- Maintaining confidentiality
- First aid
Apprenticeship
PIH Health, 12400 Bloomfield Ave, Santa Fe Springs, CA, 90670, 07/21/23, 08/25/23, Taking vitals, Answering/making phone calls, Filing/scanning/uploading documents, Documenting in EHR’s, Assisting physicians, Performing capillary punctures, Lizette Shield
Training
- American Heart Association, CPR/BLS Certified, 2022-2024
- American Career College, Los Angeles, CA, Certificate of Instruction in Phlebotomy, Skin Puncture, Skin Tests, and injections, 2023
- American Career College, Los Angeles, CA, HIPAA Certificate Card, 2023
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Medical Assistant
PIH Health Hospital
03.2024 - Current
Front Service Registration
Eisner Health
09.2023 - Current
Externship
PIH Health
07.2023 - 08.2023
General Finisher
Vomela West
02.2023 - 06.2023
Quality Control Inspector
AppleOne
08.2022 - 02.2023
Front End Team Associate
Walmart
07.2021 - 06.2022
Professional certificate -
California State University
Associate of Arts Transfer Degree -
Rio Hondo College
High School Diploma -
California High School
Medical Assistant Program -
American Career College
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