ISELA ARELLANO CAMPOS
Fruitland,US
Summary
Proactive and caring worker with 8 years of experience combined with communication strengths and good observational skills. Handle day-to-day activities while looking for opportunities to make a difference. I am ready to help team achieve company goals and help the public with their needs.
Overview
2
2
Languages
1
1
Certification
9
9
years of professional experience
Work History
Sales Agent
State Farm
05.2025 - Current
- Analyzed policy coverage options, ensuring compliance with industry regulations and standards.
- Led initiatives to streamline sales processes, increasing efficiency in client onboarding.
- Educated clients on insurance products, enabling them to make informed decisions regarding their coverage needs.
- Generated quotes and proposals for clients to match individual needs.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Met with prospective clients to discuss insurance needs and provide solutions.
- Followed up promptly with interested clients to close sales.
- Sold auto, home, life, and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
Child care assistant
Cuddle Bug
05.2023 - 10.2024
- Prepare meals, snacks and refreshments for children according to dietary needs and restrictions.
- Promote good hygiene practices among children, including handwashing and proper nutrition. Administer first aid when necessary and ensure that children are up-to-date on vaccinations and health checks.
- Provide a safe, nurturing and stimulating environment for children to learn and grow.
- Care for children of various ages and assisted with feeding, dressing and daily activities while ensuring safety by verifying allergies with parents.
- Supervise outdoor playtime, ensuring safety while encouraging physical activity and exploration.
Supervisor
Tacotime
04.2019 - 02.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Worked with management team to implement proper division of responsibilities.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Ensured food preparation area, equipment and utensils were kept clean and sanitary.
- Prepared products following restaurant health and safety standards and procedures.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Crew Memeber
McDonalds
12.2017 - 12.2019
- Provided excellent customer service by greeting customers and meeting quality expectations
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Education
High School Diploma -
Irmo High School
Columbia, SC06.2015
Skills
- Fluent in English and Spanish in writing and speaking
- Customer service Experienced
- Active listener
- Hygiene practices
- Safety awareness
- Reliable and punctual
- CPR training
- Food handling preparation
- Conflict resolution
- Strong computer skills
- Effective customer service
Certification
- P&C and life licensed
LANGUAGES
English Fluent
Native or Bilingual
Fluent Spanish
Native or Bilingual
Timeline
Sales Agent
State Farm
05.2025 - Current
Child care assistant
Cuddle Bug
05.2023 - 10.2024
Supervisor
Tacotime
04.2019 - 02.2023
Crew Memeber
McDonalds
12.2017 - 12.2019
High School Diploma -
Irmo High School