Isela Barajas
Summary
Efficient Office Receptionist with two years of experience answering high-volume calls and in-person inquiries. Astute medical administrative professional trained in appointments, front desk management and recordkeeping. Helps staff maintain office operations at optimal levels with great organizational and multitasking abilities. Skilled at typing correspondence and managing files. Diligent, respectful attitude to dealing with Patients and colleagues. Flexible and hardworking approach to streamlining internal processes. Reliable Translator possessing excellent critical thinking skills and bilingual fluency in the office workspace. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Medical Front Office Receptionist
Alameda Vision Center
02.2022 - Current
- Checked patient insurance, demographic, and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Helped patients complete necessary medical forms and documentation.
- Organized paperwork such as charts and reports for office and patient needs.
- Managed multi-line phone system and pleasantly greeted patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Assisted with medical coding and billing tasks.
- Entered prescription data into computer and initiated new contact lens orders.
- Performed multiple concurrent tasks at several different equipment stations and maintained superior job flow.
Student Office Aide
Heather Clark
08.2019 - 05.2021
- Greeted visitors or callers daily to handle questions or direct to appropriate staff
- Documented and routed business correspondence to manage office paperwork
- Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow
- Collected payments, issued receipts and updated accounts to reflect new balances
- Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation
- Dispersed incoming mail to correct recipients throughout office
- Monitored calendars and scheduled appointments based on availability and established load limits
- Controlled building access by supplying key cards to employees and visitors
- Leveraged cultural background knowledge to understand idiomatic meanings of specific expressions
- Translated client documents between languages
- Delivered real-time, accurate oral translations and interpretations for clients
- Interpreted conference calls and other workplace communications in real-time.
Babysitter
Leticia Bribiezca
11.2019 - 05.2020
- Monitored children's safety and well-being to prevent accidents and falls
- Kept parents' contact information, emergency services phone number and child's health history on hand in case of emergency situations
- Cared for children of various ages and assisted with feeding, dressing and directing activities
- Balanced schedules to promote optimal rest, play and educational periods
- Helped older kids complete homework, school projects and chores
- Provided safe transportation to and from activities and events
- Supervised and cared for children ages 5 months to 12 year olds.
Season Harvest Worker
Michael Schritter
09.2016 - 10.2018
- Communicated with management to promote efficiency in daily operations
- Demonstrated knowledge of safety and proper operation of heavy farm equipment
- Followed company guidelines for cleaning and sanitizing work surfaces and equipment
- Monitored work environment to maintain safety, cleanliness and organization
- Disposed of expired and overripe items to eliminate health risks
- Rotated produce on regular basis to mitigate waste and losses on products.
Education
High School Diploma -
Aberdeen High School
Aberdeen, ID05.2021
Skills
- Bilingual
- Medical Terminology
- Mail Management
- Medical Billing
- Payment Collection
- Medical Office Administration
- Insurance Verification
- Front Desk Operations
- Proficient in RevolutionEHR
- Telephone Etiquette
- Patient Scheduling
- HIPAA Guidelines
- Patient Relations
- Activity Planning
- Child Safety Procedures
- Conflict Resolution
- Reliability
- Emotionally supportive
- Superior communication skills
- Prioritization and time management
- Office staff leadership
- Filing experience
- Cultural understanding
- Active listening
Languages
English
English
Timeline
Medical Front Office Receptionist
Alameda Vision Center
02.2022 - Current
Babysitter
Leticia Bribiezca
11.2019 - 05.2020
Student Office Aide
Heather Clark
08.2019 - 05.2021
Season Harvest Worker
Michael Schritter
09.2016 - 10.2018
High School Diploma -
Aberdeen High School
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