Isela Flores
Carson City,NV
Summary
Manufacturing technician with several-year background in preventive maintenance, equipment repair and operational troubleshooting. Committed to consistently meeting quality expectations and contributing to overall achievement of team output goals. Offers outstanding technical problem-solving talents.
Overview
8
8
years of professional experience
Work History
Production Technician II
Click Bond
Carson City, Nevada
10.2022 - 01.2024
- Inspected machinery and equipment to quickly diagnose malfunctions.
- Performed production adjustments for quality and productivity.
- Worked closely with management staff in developing strategies for improving productivity levels.
- Trained new personnel in operating procedures for various pieces of production equipment.
- Engaged in cross-functional team meetings to discuss production goals, issues, and strategies.
- Identified potential areas of improvement within existing processes and recommended solutions accordingly.
- Ensured that all materials used met required standards before use in production operations.
- Set up and operated production equipment according to daily work orders and safety procedures.
- Tested selected products for performance characteristics or adherence to specifications.
- Verified accuracy of finished goods prior to shipment from the facility.
- Implemented lean manufacturing principles to streamline operations.
- Communicated regularly with team members regarding progress and updates on tasks assigned.
Shift Manager
McDonald's Restaurant
Carson City, NV
01.2016 - 01.2020
- Resolved conflicts between employees or customers in a professional manner.
- Recommended opportunities for growth and advancement to motivate employees.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Kept records of employees' attendance and working hours for accurate calculation of billable cycle.
- Ensured compliance with health and safety regulations.
- Trained new employees on company policies, procedures, and job responsibilities.
- Taught staff upselling techniques to meet revenue targets.
- Identified needs of customers promptly and efficiently.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Conferred with management and subordinates to resolve problems or complaints.
- Ordered equipment parts and repair services during equipment breakdown to avoid further delays.
- Conducted training in equipment operations and safety procedures, briefing employees of hazards associated with work.
- Coached employees on interactions with customers to drive exceptional service.
- Communicated with other shift managers to facilitate continuum of customer service.
Education
High School Diploma -
Western Nevada College
Carson City, NV05-2018
Skills
- Testing and troubleshooting
- GMP implementation
- Automation coordination
- Production scheduling
- Continuous improvement
- OSHA compliance
- Quality control analysis
Timeline
Production Technician II
Click Bond
10.2022 - 01.2024
Shift Manager
McDonald's Restaurant
01.2016 - 01.2020
High School Diploma -
Western Nevada College