Isela Hayes
Bristow
Summary
Personable and vigilant, ensuring high level of attentiveness and care in all responsibilities. Well-versed in risk assessment and emergency response protocols, coupled with strong observational and problem-solving skills. Committed to maintaining safe and secure environment, positively impacting overall safety standards. Recognized for taking proactive approach to identifying and addressing issues, with focus on organization and adaptability. Seeking to leverage these transferable skills in a new field, bringing reliability and results driven approach to every task.
Overview
2
2
years of professional experience
Work History
Assets Protection Specialist
Target
08.2024 - Current
- Loss Prevention Team Leader
- Oversee four Security Specialists
- Develop and lead team members to ensure the team is aligned with company goals
- Work with different personalities to resolve issues efficiently and maintain high morale
- Ensure team is aware of store safety guidelines and emergency procedures
- Reduce shortage from theft and deter dishonesty
- Utilize camera systems to conduct live surveillance and archival review
- Investigate possible theft and properly document incidents of known theft
- Report incidents of theft to Law Enforcement to file criminal charges
- Apprehend and detain shoplifters, maintaining compliance with state and federal regulations
- Attend court hearings and testify against shoplifters
- Utilize Law Enforcement partnerships to promote a safe environment for team members and customers
- Interact with customers in a professional manner
- De-escalate stressful situations
Target Security Specialist
Target
01.2023 - 08.2024
- Deter theft and dishonest activity
- De-escalate stressful situations
- Conduct routine patrols of the parking lot
- Utilize camera systems
- Properly document incidents regarding theft, productive merchandise recoveries, and safety
- Provide security presence and assist customers
Education
High school diploma -
Monterey High School
Monterey, CASome college (no degree) - undefined
George Mason
Fairfax, VASome college (no degree) - undefined
University of Maryland Global Campus
Adelphi, MDSkills
- Surveillance monitoring
- Conducting internal audits
- Physical security
- Incident documentation
- Inventory management
- Team Leadership and training
- Shoplifter apprehension
- Collaborative teamwork
- Problem-solving
- Time management
- Multitasking
- Interpersonal Skills
Accomplishments
Achieved recognition as best performing Security Specialist in the district in less than three months in the role.
References
- Daniel, Faust, Executive Team Leader Assets Protection, Danieljosephfaust@gmail.com, 6104131520, Target
- Ashley, Forney, Executive Team Leader Human Resources, 5408468445, Target
Timeline
Assets Protection Specialist
Target
08.2024 - Current
Target Security Specialist
Target
01.2023 - 08.2024
Some college (no degree) - undefined
George Mason
Some college (no degree) - undefined
University of Maryland Global Campus
High school diploma -
Monterey High School
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