Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Isela Ramirez

Anaheim,CA

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

15
15
years of professional experience

Work History

Office Administrative Assistant

RueVac Property Service
07.2019 - 07.2023
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Assist Maintenance Technician Manager in conducting interviews for new employees.
  • Gather all information needed from new employees in order to be entered in our system and to payroll.
  • Assign all new employees with correct equipment needed to fulfill the job at task.
  • Respond to all emails coming from customers in a timely manner. (property managers)
  • Assign and schedule all jobs requested by property managers.
  • Make sure all maintenance technicians have correct equipment to complete job at task.
  • Provide all property managers contracts containing scopes of work, pricing and job date.
  • Provide all property managers with photo proof of each job completion.
  • Help in price out and plan out each scope of work for property managers.
  • Set up meeting between Maintenance Technician Manager and Property Managers.


Front Desk Administrator

Able Physical Therapy
10.2017 - 03.2018
  • Answer all incoming phone calls and transfer to appropriate contact.
  • Schedule all appointments for patients pertaining to each facility.
  • Verify medical eligibility with insurance for each patient prior to appointment.
  • Collect all copayments from each patient.
  • Create an account for each new patient in the system and input all information required.
  • Prepare all charts needed for the day and the next work day.
  • Room each patient according to plan of care.

Front Desk Administrator

Urology Care Center
03.2008 - 06.2016
  • Answer all incoming phone calls and transfer to appropriate contact.
  • Schedule appointments for all patients in office and on the phone.
  • Verify insurance eligibility for all patients scheduled for the day.
  • Collect all copayments.
  • Create patient file and contact on system.
  • Room each patient according to plan of care and take vitals.
  • Assist the physician in all medical procedures.
  • Safely clean all equipment used and prepare room for next patient.
  • Sterilize all equipment used.
  • Order and maintain all office supplies as needed.

Education

High School Diploma -

Anaheim High School
Anaheim, CA
06.2004

Skills

  • Answering Phones
  • Job Bidding
  • Database Administration
  • Billing and Invoicing
  • Office Supplies and Inventory
  • Schedule Management
  • Multi-Line Telephone Systems
  • Bilingual
  • Type 40 wpm

Languages

Spanish
Native or Bilingual

References

  • Yuriko Martinez (714) 305-7387
  • Isabel Rivera (714) 944-2917
  • Marisela Salgado (714) 337-5981

Timeline

Office Administrative Assistant

RueVac Property Service
07.2019 - 07.2023

Front Desk Administrator

Able Physical Therapy
10.2017 - 03.2018

Front Desk Administrator

Urology Care Center
03.2008 - 06.2016

High School Diploma -

Anaheim High School

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Isela Ramirez