Isela Rodriguez
San Diego,CA
Summary
Proven professional with a track record of enhancing customer satisfaction and maintaining high standards of cleanliness and sanitation, notably at Grand Hyatt San Diego. Skilled in multitasking and interpersonal relationship building, I excel in fast-paced environments, ensuring quality service and adherence to safety protocols. Demonstrated ability to lead teams and adapt to industry trends, boosting overall efficiency.
Overview
8
8
years of professional experience
Work History
Top Notch Caterig
Food Service Industry
08.2024 - Current
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Developed and maintained positive relationships with customers to enhance service.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Participated in regular trainings to stay current on industry best practices and trends.
- Cleaned and organized kitchen, dining and service areas.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Adjusted food preparation methods in accordance with customer requests.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Grand Hyatt San Diego
Housekeeping
05.2017 - 03.2020
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
- Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
- Participated in regular inspections, continuously improving the overall cleanliness of assigned areas.
- Improved team performance by sharing best practices and cleaning tips with new staff members.
Education
High School Diploma -
CETIS #58
TIJUANASkills
- Multitasking
- Cleaning and sanitation
- Order taking accuracy
- ServSafe
- Interpersonal relationship building
- Plating and presentation
- Multitasking Abilities
- Customer Satisfaction
- Team Leadership
- Team building
- Professionalism
- Adaptability
Timeline
Top Notch Caterig
Food Service Industry
08.2024 - Current
Grand Hyatt San Diego
Housekeeping
05.2017 - 03.2020
High School Diploma -
CETIS #58
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