Isela Sanchez
Greenfield,CA
Summary
Detail-oriented professional with strong organizational skills and a focus on customer service. Experienced in data entry and accurate documentation, contributing to efficient operations and enhanced customer satisfaction.
Overview
2
2
Languages
5
5
years of professional experience
Work History
Receiving Clerk
Drew Massa
Salinas , CA
04.2026 - Current
- Processed incoming shipments and verified items against purchase orders.
- Collaborated with team members to ensure smooth receiving operations.
- Answered multi-line phone system and directed calls efficiently.
- Performed data entry tasks into various computer systems accurately and promptly.
Pharmacy Cashier
CVS Pharmacy
Soledad, California
12.2022 - 01.2025
- Managed cash register operations, including cash handling and balancing drawers.
- Greeted customers, provided excellent customer service, and answered inquiries in a timely manner.
- Provided support during peak hours to enhance customer service experience.
- Collaborated with team members to streamline checkout processes and improve efficiency.
- Resolved customer complaints in a professional manner while maintaining company policies and procedures.
Office Clerk
Toyota Salinas
Salinas , CA
05.2023 - 06.2024
- Reviewed documentation for completeness and accuracy before submission.
- Supported data entry tasks to ensure information accuracy in company databases.
- Managed electronic filing system for invoices and payment records.
- Managed inventory levels and ensured accuracy in stock records.
- Maintained accurate records of vehicle transactions and financing agreements.
- Reviewed warranty documents to determine validity of claims and determined whether customer was eligible for coverage.
- Assisted customers in understanding warranty policies and procedures clearly.
Dispatcher
Taylor Farms
Gonzales, California
07.2021 - 07.2022
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Communicated with drivers and warehouse staff to streamline operations.
- Handled customer inquiries regarding delivery status and schedules.
- Resolved customer complaints related to service issues or delays.
- Assisted in managing incoming orders to maintain inventory accuracy.
- Utilized various software systems to facilitate movement, planning and scheduling.
Education
High School Diploma -
Greenfield Highschool
Greenfield07-2020
Skills
- Data entry
- Accurate documentation
- Inventory management
- Multi-line phone operation
- Customer service
- Problem solving
- Time management
- Self-motivated and independent
- Organizational management
Languages
English
Professional
Spanish
Professional
Timeline
Receiving Clerk
Drew Massa
04.2026 - Current
Office Clerk
Toyota Salinas
05.2023 - 06.2024
Pharmacy Cashier
CVS Pharmacy
12.2022 - 01.2025
Dispatcher
Taylor Farms
07.2021 - 07.2022
High School Diploma -
Greenfield Highschool