Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Isela Victoria

Tucson,AZ

Summary

Cautious Crew Member with extensive experience and unlimited energy. Skilled at maintaining and setting up equipment with understanding of use and knowledge of repair. Quick-thinking and hardworking individual with commitment to effective communication.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Crew Member

McDonald's
Tucson, AZ
09.2020 - 03.2021
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Worked front counter, drive-thru and other areas.

Front Desk Attachment

Day's Inn Hotel, Ottawa, Ontario
Tucson, AZ
02.2016 - 10.2018
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.

Warehouse

Lisa Frank's
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Wrapped pallets in shrink wrap prior to loading.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Consistently lifted materials weighing as much as Number pounds.

Apartment Manager

Santa Cruz Vista Apartments
Tucson, AZ
08.2003 - 10.2005
  • Met with potential tenants to negotiate rent, explain occupancy terms and show available units.
  • Conducted move-out and move-in inspections to determine charges for damages and market readiness.
  • Managed property financial records by collecting rent from Number tenants and reconciling monthly accounts payable and receivable.
  • Prepared and processed lease and rental applications using Software.
  • Utilized social media, Craigslist, banners and signs to advertise vacant apartments.
  • Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
  • Analyzed and negotiated bids from property services contractors such as maintenance, cleaning and security contractors, saving approximately $Amount.
  • Collected and maintained careful records of rental payments and payment dates.
  • Communicated effectively with owners, residents and on-site associates.
  • Kept properties in compliance with local, state and federal regulations.
  • Coordinated appointments to show marketed properties.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Promoted positive company and owner relationships through proactive attention to concerns.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Administered property-related budgets, reviewed invoices and tracked costs.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
  • Maintained constant balance and accounting of property petty cash account.
  • Generated professional networks by engaging in professional, industry and government organizations.
  • Prepared and submitted PHAS Assessment and other funding applications.

Education

GED - Equivalent High School Diploma

Pima Community College
Tucson, AZ
05.1989

Skills

  • Taking Orders
  • Teamwork and Collaboration
  • Dependable and Cooperative
  • Quality Control Checks
  • Inventory Counts
  • Adaptability and Flexibility
  • Supplies Monitoring and Restocking
  • Production Line Work
  • Cleaning and Sanitizing
  • Covid Symptom Screening
  • Ingredient and Food Preparation
  • Kitchen Safety Standards
  • Drive-Thru Operation
  • Daily Food Preparation
  • Store Opening and Closing
  • Customer Service
  • Managing Orders and Deliveries
  • Employee Training and Supervision
  • Stocking and Replenishing
  • Safe Vehicle Operations
  • Valid Driver's License
  • Clear Communication
  • Food and Beverage Service
  • PPE Compliance
  • Serving and Bussing
  • Cash Drawer Operations
  • Positive Company Representation

Accomplishments

  • Achieved Result by completing Task with accuracy and efficiency.

Certification

  • Area of certification, Company Name - Timeframe

Languages

Bilingual Spanish speaking
Elementary

Timeline

Crew Member

McDonald's
09.2020 - 03.2021

Front Desk Attachment

Day's Inn Hotel, Ottawa, Ontario
02.2016 - 10.2018

Apartment Manager

Santa Cruz Vista Apartments
08.2003 - 10.2005

Warehouse

Lisa Frank's

GED - Equivalent High School Diploma

Pima Community College

Similar Profiles

CREATE PROFILE
Isela Victoria