Summary
Overview
Work History
Education
Skills
Additional Accomplishments Skills
Affiliations
Languages
Accomplishments
Certification
Timeline
Generic

ISHA BHATTACHARYA

Scarsdale,NY

Summary

Dynamic Talent development leader with a proven track record in leadership development and program management. Spearheaded award-winning initiatives, enhancing talent pipelines and achieving significant business impacts. Expert in data analysis and facilitation, consistently recognized for innovation and collaboration.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Manager, Leadership Development

Cognizant
06.2019 - Current

Company Overview: A Fortune 500 information technology, services and consulting company

  • Lead Solution Consultant and Program Manager for:
  • Accelerated Leadership Development Program: Designed for high-potential leaders to build a robust pipeline of top talent
  • (Winner of Brandon Hall Group Excellence Gold Award 2024 & ATD Practice Excellence Awards 2023)
  • Director+ Leader Assimilation Program: Created for new directors and senior directors to ensure smooth transitions and immediate impact
  • (Winner of Brandon Hall Group Excellence Gold Award 2024 & ATD Practice Excellence Awards 2025)
  • Partner with business leaders and HRBPs to identify development areas
  • Design and deliver custom learning journeys to align with business needs
  • (Winner of Brandon Hall Group Excellence Award, Silver, 2023 for a custom program co-designed and delivered for retail business)
  • Client leadership competency lead responsible for evaluating and developing competency across various levels
  • Collaborate with SMEs and vendor partners to design tailored learning solutions for enterprise learning programs
  • Facilitate virtual programs on various topics to support enterprise initiatives, milestone achievements, and early career bootcamps
  • Certified Franklin Covey facilitator
  • Analyze and present program impact data to leadership to highlight outcomes
  • Craft impactful campaign communications to promote leadership development initiatives
  • Consistently recognized for embodying company values
  • Awarded under the categories of ‘Always Strive, Never Settle’ in 2023, ‘Working as One Cognizant’ in 2024 and ‘Dare to Innovate’ in 2025
  • A Fortune 500 information technology, services and consulting company

Senior Executive, Global Workforce Management

Cognizant
05.2014 - 05.2019
  • Company Overview: A Fortune 500 information technology, services and consulting company
  • Responsible for resource planning by managing internal bench and forecasting future skill gaps in collaboration with business leaders
  • Exceeded quarterly revenue targets by increasing utilization of billable opportunities
  • Increased corporate profitability by rationalizing the use of contract employees on key projects
  • Minimized attrition in the niche-skill employee category through active career and aspiration management
  • Rated within top 2% of peer group; Recognized for ‘delivery excellence that creates measurable business impact” (2015 BOLT Award); Recognized for “highest and fastest internal fulfilment of open positions” (2016 GEM Award)
  • A Fortune 500 information technology, services and consulting company

Intern, Talent Management

Cummins
Columbus, USA
05.2012 - 08.2013
  • Company Overview: A Fortune 500 company that designs, manufactures & distributes engines, filtration & power generation products
  • Developed rotation program proposal for Supply Chain managers to enhance career development of high potentials
  • Created expatriate handbook that facilitated transition of engineers from India and China to the UK office
  • A Fortune 500 company that designs, manufactures & distributes engines, filtration & power generation products

Intern, Organizational Development & Learning (ODL)

NYU Langone Medical Center
New York, USA
06.2011 - 08.2012
  • Company Overview: An integrated academic medical center involved in clinical care, biomedical research & medical education
  • Researched and co-facilitated workshop which helped participants identify their individual conflict management styles
  • Recommended mentoring best practices to develop future leaders via a multi-cultural manager mentoring program aimed at creating a diverse workforce
  • An integrated academic medical center involved in clinical care, biomedical research & medical education

Consultant, Human Resource Consulting Group

Ma Foi Randstad
Calcutta, India
01.2008 - 01.2010
  • Company Overview: A $22.5 billion company that provides global HR services
  • Analyzed and benchmarked performance management system of large public utility company proposing improvements in the existing process
  • Assisted in conducting compensation and benefits survey for information technology company for restructure of compensation across different levels
  • Analyzed functional roles, developed job descriptions and prepared policy manuals for different companies which improved HR processes
  • Delivered 1.75x of annual revenue target and rated within top 1 percent of peer group
  • A $22.5 billion company that provides global HR services

Executive, HR Business Partner (HRBP) & Employee Relations

SITEL India Limited
Mumbai, India
01.2007 - 01.2008
  • Company Overview: A $1.4 million global outsourcing provider of customer care outsourcing services
  • Provided HRBP support to 300+ employees through different talent management activities
  • Improved employee satisfaction by 16% and contained attrition below 60%
  • Launched ‘New Leaders Orientation Program’ which facilitated transition to managerial positions
  • Redesigned induction process which provided new employees a more comprehensive orientation experience
  • Worked with line managers and managed attrition through employee satisfaction surveys, focus groups and counseling
  • A $1.4 million global outsourcing provider of customer care outsourcing services

Recruitment Consultant

Ma Foi Randstad
, India
01.2003 - 01.2005
  • Assistant Consultant, Client Relations and Delivery
  • Positioned for promotion to consultant prior to departure to business school
  • Recommended effective recruiting strategies that achieved recruitment targets for clients

Education

M.A. - Social Organizational Psychology

Teacher’s College, Columbia University
New York, NY
02.2013

Post Graduate Diploma - Human Resource Management (MBA)

Indian Institute of Modern Management
Pune, India
06.2007

Bachelor of Commerce (Honors) -

University of Calcutta
Calcutta, India
08.2000

Skills

  • Leadership development
  • Change management
  • Talent management
  • Data analysis
  • Client consultation
  • Vendor management
  • Program management
  • Facilitation skills

Additional Accomplishments Skills

  • Professional badminton player: National Runner Up 1992; State Champion 1989 to 1992.
  • Proficient in Microsoft Office (Word, Excel & PowerPoint).

Affiliations

  • Badminton State Champion and National Runner up in Badminton

Languages

English
Native/ Bilingual
Bengali
Native/ Bilingual
Hindi
Native/ Bilingual
Gujarati
Native/ Bilingual

Accomplishments

  • Awarded under the categories

Certification

  • Franklin Covey certified facilitator.

Timeline

Manager, Leadership Development

Cognizant
06.2019 - Current

Senior Executive, Global Workforce Management

Cognizant
05.2014 - 05.2019

Intern, Talent Management

Cummins
05.2012 - 08.2013

Intern, Organizational Development & Learning (ODL)

NYU Langone Medical Center
06.2011 - 08.2012

Consultant, Human Resource Consulting Group

Ma Foi Randstad
01.2008 - 01.2010

Executive, HR Business Partner (HRBP) & Employee Relations

SITEL India Limited
01.2007 - 01.2008

Recruitment Consultant

Ma Foi Randstad
01.2003 - 01.2005

M.A. - Social Organizational Psychology

Teacher’s College, Columbia University

Post Graduate Diploma - Human Resource Management (MBA)

Indian Institute of Modern Management

Bachelor of Commerce (Honors) -

University of Calcutta
ISHA BHATTACHARYA