Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Isha Gautam

San Jose,CA

Summary

A dedicated and adaptable professional with a robust background in Quality Assurance, backed by over 6 years of experience in Manual Testing. Bringing in a wealth of experience collaborating with esteemed clients across diverse industry domains, including Retail, Healthcare, Insurance, and Travel. Notably, contributed to the success of a major Insurance company in Toronto, Canada through onsite work, garnering numerous accolades and recognition for outstanding performance.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Senior Quality Analyst

Virgin Atlantic Airways
06.2015 - 04.2016

Employer - Cognizant Technology Solutions

  • Coordination of Testing activities like Test Design, Test Execution, Defect Reporting and Tracking
  • Workload balancing and assignment delegation
  • Test Reporting and status updates
  • Developed and maintained quality assurance procedure documentation
  • Edited, proofed and critiqued internal documents to improve clarity

Senior Quality Analyst

Travelers Insurance Companies
01.2014 - 05.2015

Employer - Cognizant Technology Solutions

  • Collaborated with Key Business Analysts for Requirement Gathering, Analysis and Business Case coverages
  • Designed Test Scenarios and cases for major business requirements
  • Performed Test Execution for all critical releases - Migration, Database , Integration, System and Smoke Testing for all the hotfixes and Regression Testing
  • Test Reporting and Tracking
  • Introduction of Best Practices

Quality Analyst

Loblaw Companies
08.2011 - 12.2013

Employer - Cognizant Technology Solutions

  • Owned responsibility for over 25 applications as the key offshore POC
  • Handled End-to-End Migration Testing responsibilities (SAP to Legacy Systems and vice versa)
  • Designed over 200 test cases for the applications
  • Coordinated with multiple stakeholders and SAP Vendors for testing requirements and updates
  • Responsible for daily Status Report to Onsite POC and weekly status to the clients

Test Analyst

Houghton Mifflin Harcourt Publishing Company
06.2010 - 07.2011

Employer - Cognizant Technology Solutions

  • Analyze the System Requirement Documents for Requirement Gathering
  • Create Test Scenarios from the high level Use Cases
  • Optimized test cases to maximize success of manual software testing
  • Test Execution - Build Verification Testing, System Testing, Regression and Browser Compatibility Testing for various learning interfaces
  • Defect Reporting and tracking to closure
  • Performed Peer Reviews and created KT Documents

Trainee Analyst

Pfizer
12.2009 - 06.2010

Employer - Cognizant Technology Solutions

  • Requirement Analysis
  • Test the eLearning applications and contents
  • Generate eLearning Pedagogues using an Internal tool
  • Validated results and performed quality assurance to assess accuracy of data

Education

Bachelor of Technology - Electrical And Electronics Engineering

SRM Institute of Science & Technology
Chennai, India
08.2009

Skills

      Strong Knowledge of SDLC and STLC

      Test Planning

      Test Design and Execution

      Bug Reporting and Tracking

      Project Methodologies: Waterfall, V Model, Agile

      Databases & Tools:

      DbVisualizer

        MS SQL

        PuTTY

        Filezilla

        MS Excel, Word and Powerpoint

        Testing Tools: HP Quality Centre, Bugzilla, Jira, TestPad

        Soft Skills: Strong Analysis Skill, Good Communication Skill, Excellent Eye for Detail, Team Player, Ability to meet deadlines, Critical Thinking

Certification

  • International Software Testing Qualifications Board (ISTQB) Foundation Level Certification | NIIT, India
  • Certified Scrum Master Certification | Scrum Alliance, Canada
  • Retail Internal Certification | Cognizant Academy, India
  • Automobile Insurance Basics Certification | Cognizant Academy, India
  • Retail Store Operations | Cognizant Academy, India
  • Automation Testing Basics | Cognizant Academy, India
  • Software Testing | Cognizant Academy, India

Timeline

Senior Quality Analyst

Virgin Atlantic Airways
06.2015 - 04.2016

Senior Quality Analyst

Travelers Insurance Companies
01.2014 - 05.2015

Quality Analyst

Loblaw Companies
08.2011 - 12.2013

Test Analyst

Houghton Mifflin Harcourt Publishing Company
06.2010 - 07.2011

Trainee Analyst

Pfizer
12.2009 - 06.2010

Bachelor of Technology - Electrical And Electronics Engineering

SRM Institute of Science & Technology
  • International Software Testing Qualifications Board (ISTQB) Foundation Level Certification | NIIT, India
  • Certified Scrum Master Certification | Scrum Alliance, Canada
  • Retail Internal Certification | Cognizant Academy, India
  • Automobile Insurance Basics Certification | Cognizant Academy, India
  • Retail Store Operations | Cognizant Academy, India
  • Automation Testing Basics | Cognizant Academy, India
  • Software Testing | Cognizant Academy, India
Isha Gautam