Isha Webster
Inglewood,CA
Summary
Dynamic leader with a proven track record at Prosegur GROUP INC, adept in staff management and enhancing team productivity by over 20%. Skilled in training and mentoring, with a knack for fostering employee motivation and streamlining operations. Excelled in improving customer satisfaction through effective problem-solving and communication.
Overview
8
8
years of professional experience
Work History
Supervisor
Prosegur GROUP INC
04.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
HOME CARE GIVER
Bless INC
09.2021 - 02.2022
- Conducted regular follow-ups with patients to ensure satisfaction with provided services and address any concerns or needs.
- Maintained a high level of customer satisfaction by addressing concerns promptly and professionally.
- Enhanced patient care by coordinating and scheduling home healthcare services.
- Advocated for clients'' rights throughout their interactions with healthcare professionals; ensuring they receive the appropriate levels of service according to their unique needs.
Assistant Property Manager
Cameo Woods HOA
10.2016 - 09.2020
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
Security Guard Officer
Guard Systems INC
12.2016 - 10.2017
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Education
High School Diploma -
Delille Academy
Belize06-2001
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
Timeline
Supervisor
Prosegur GROUP INC
04.2022 - Current
HOME CARE GIVER
Bless INC
09.2021 - 02.2022
Security Guard Officer
Guard Systems INC
12.2016 - 10.2017
Assistant Property Manager
Cameo Woods HOA
10.2016 - 09.2020
High School Diploma -
Delille Academy
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