Isha Kataria
Atlanta,GA
Summary
Multi-talented Project Manager with a proven track record of meeting tight deadlines and successfully completing diverse project tasks. An analytical problem solver with excellent communication, planning, and decision-making skills. Certified Scrum Master experienced in traditional and Agile project management approaches.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Technical Project Manager
Ernst & Young (EY)
Atlanta, GA
04.2022 - Current
- Lead weekly status meetings with stakeholders to review progress and address issues.
- Developed project plans, identified resources and established timelines for completion.
- Managed multiple projects with competing deadlines in a fast-paced environment.
- Coordinated communication between internal teams, vendors, clients, and other stakeholders throughout the project lifecycle.
- Created detailed reports outlining progress and performance metrics of each project.
- Applied extensive expertise in System Development Lifecycle (SDLC) methodologies and Agile project management techniques to manage multiple project teams.
- Implemented Change Management process in ServiceNow by creating change requests and managing them through approval cycles.
- Defined scopes, managed resources, and oversaw schedules in line with stakeholder and project owner specifications.
- Conducted risk assessments to identify potential risks and develop mitigation strategies.
Project Coordinator
Oaks at Alpharetta
Alpharetta, GA
06.2021 - 04.2022
- Create and implement effective community business development plans to support sales, occupancy goals, and revenue targets throughout the community.
- Set project goals and schedule with owners and team members.
- Produced status reports for customers and senior management.
- Prepared presentations for customers and staff members detailing project scope, progress, and results.
- Liaised with project managers to evaluate project scope, and define milestones and deadlines.
- Coordinated with department leads to identify and outline solutions to client-specified challenges.
- Updated and distributed weekly project schedules and milestones.
- Collaborated with cross-functional teams to draft project schedules and plans.
- Prioritized needs and delegated assignments to handle multiple projects simultaneously.
- Assist during emergency situations, as requested, to help ensure appropriate support for community operations.
Dental Assistant/Front Office Administrative Assistant
Modern Dentistry
Roswell, GA
05.2020 - 05.2021
- Monitored all back-office management
- Assisted general dentist in chair-side duties.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Made orders for new office supplies based on demand and budgetary restraints.
- Maintained office safety by screening visitors, updating logs and issuing temporary passes.
- Maintained company accounting records by entering accounts payable, accounts receivable, invoices and expense reimbursements.
- Scheduled appointments and sent reminders using Mojo scheduling software,
- Verified insurance on every patient, sent out bills and filed payments with insurance companies.
Education
Bachelor of Science - Biology
University of Georgia
Athens, Georgia 05.2020
Skills
- Agile project management
- Computer skills: Microsoft Office Suite (Word, Outlook, PowerPoint, Excel, Project)
- Well-versed in ServiceNow
- Stakeholder Communication
- Working knowledge of project management processes & tools
- Risk management
- Project scoping and planning
- Ability to track and pull data as needed
- Excellent organizational/administrative skills
- Strong interpersonal skills
- Ability to thrive in a dynamic problem-solving environment
- Ability to multi-task in a fast-paced environment
- Great understanding of project phases, including project initiation, design phase, execution and closeout
- Attention to details
- Team Player
Certification
Certified Scrum Master (CSM), 2024
Google Project Management Certification, 2022
Personal Information
Citizenship: , US Citizen
Languages
English
Professional
Hindi
Professional
References
References available upon request.
Timeline
Technical Project Manager
Ernst & Young (EY)
04.2022 - Current
Project Coordinator
Oaks at Alpharetta
06.2021 - 04.2022
Dental Assistant/Front Office Administrative Assistant
Modern Dentistry
05.2020 - 05.2021
Bachelor of Science - Biology
University of Georgia
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