Isha Latif
Chantilly
Summary
Talented professional, strategic planner, and dedicated problem solver. Highly organized and result-driven Professional with3 years of experience executing multiple milestones and objectives while meeting established timelines and budget. Advanced problem-solving
Overview
4
4
years of professional experience
Work History
Cashier & Front end office assistance
Giant
03.2024 - Current
- Managed Western Union transactions, money orders, and lottery sales with exceptional efficiency and accuracy
- Balanced and audited daily financial reports for Western Union, money orders, and lottery transactions, ensuring precise accounting
- Executed cash office duties, including counting and balancing tills, maintaining strict financial accuracy and compliance
- Monitored and optimized store sales and coupon transactions, maintaining accurate pricing and swiftly resolving discrepancies
- Responded to phone calls and customer inquiries promptly and professionally, delivering excellent customer service
- Operated cash registers with proficiency, processing sales transactions, returns, and exchanges swiftly and accurately
- Collaborated with other departments to ensure seamless and efficient store operations
- Provided effective and satisfactory solutions to customer complaints, enhancing customer satisfaction and loyalty
- Trained and mentored new cashiers, fostering a supportive and knowledgeable team environment
IT Project Coordinator
RAM Technology
01.2024 - Current
- Coordinate with clients across the nation on the technical Device Encryption Refresh initiative
- Guided clients using the technical skills required for successful laptop encryption and disposal of devices
- Coordinate with the clients on their schedule, in conjunction with network engineer availability
- Created metrics to maintain a cross-functional team
- Developed, organized, and managed project artifacts
- Effectively supported administration tasks
- Monitored project performance to identify areas for improvement and adjust as needed
- Proficient in the use of Microsoft Office tools, including Microsoft Excel and PowerPoint
- Updated customers and senior leaders on progress and roadblocks
- Maintained project schedules by managing deadlines and adjusting workflow
- Updated project plans based on changing objectives, specifications, and staff availability
- Conducted regular meetings with project teams to review progress and identify potential issues
Sales Associate
Maria.B
03.2021 - 01.2022
- Prepared merchandise for the sales floor by pricing or tagging
- Accurately processed POS transactions, returning coins, currency, payment cards, and receipts to customers
- Answered customer questions about sizing, accessories, and merchandise care
- Collected payments and provided accurate change
- Computed purchases and received and processed cash or credit payment
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers
Education
Bachelor of science - Computer Science
University of Central Punjab
12.2022
Skills
- Advanced problem solving
- Strategic planning
- Project planning and development
- Written and verbal communication
- Customer Relations
- Time management skills
- Inventory management
- Customer assistance
- Product knowledge
- Product restocking
Timeline
Cashier & Front end office assistance
Giant
03.2024 - Current
IT Project Coordinator
RAM Technology
01.2024 - Current
Sales Associate
Maria.B
03.2021 - 01.2022
Bachelor of science - Computer Science
University of Central Punjab
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