Isha Roy
New York,NY
Summary
Accomplished Accounts Receivable Manager at AMC Networks, adept in GAAP compliance and enhancing customer relations. Spearheaded billing automation and streamlined collection processes, significantly improving efficiency. Demonstrated expertise in financial reporting and reconciliation, alongside a proven ability to lead teams towards achieving financial objectives. Skilled in negotiating payments and fostering positive client interactions, ensuring robust cash management and reduced discrepancies.
Overview
10
10
years of professional experience
Work History
Accounts Receivable Manager
AMC Networks
New York, NY
09.2022 - Current
- Developed invoicing systems and internal controls to boost billing efficiencies.
- Coordinated preparation of external audit materials and external financial reporting.
- Coordinated with the sales and customer service departments to resolve billing disputes.
- Prepared monthly aging reports for review by management.
- Prepared detailed reports on accounts receivable status for senior management review.
- Built financial models to allocate resources, forecast cash and investment needs and make capital budgeting decisions.
- Analyzed actual financial results to budget, preparing variance reporting to functional groups.
- Implemented new procedures within the Accounts Receivable department to improve efficiency.
- Developed and enforced policies regarding credit and collections to minimize risk.
- Provided training and guidance to Accounts Receivable staff members as needed.
- Assisted in month-end closing process, including account reconciliations, journal entries, and accruals.
- Conducted monthly reconciliation of the accounts receivable ledger to ensure accuracy.
- Performed weekly audits of AR data entry accuracy for errors or omissions.
- Managed entire accounts receivable process, ensuring timely invoicing and collection activities.
- Developed and maintained aging report to monitor and analyze outstanding receivables.
- Streamlined accounts receivable processes through automation, enhancing efficiency.
- Conducted credit checks on new customers prior to extending credit terms.
- Oversaw credit risk assessments and established credit limits for new and existing customers.
- Streamlined operations to improve on-time collections and reduce invoice processing time.
- Enhanced cash flow by reducing the average days sales outstanding (DSO).
- Reconciled daily cash receipts and applied payments to the appropriate accounts.
- Monitored delinquent accounts and initiated collection efforts as needed.
Client Finance Manager
VMLY&R
New York, NY
09.2019 - 09.2022
- Reviewed customer contracts to ensure compliance with terms and conditions.
- Researched and resolved customer inquiries regarding payment disputes or discrepancies.
- Analyzed competitive landscape and financial metrics to support strategic planning and market positioning.
- Coordinated with external auditors during periodic audits of customer accounts.
- Oversaw budget preparation, ensuring alignment with strategic goals and financial health.
- Created and updated financial reports on frequent basis to present information to leadership teams.
- Created detailed reports on customer payments, delinquencies, and other account activity.
- Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
- Prepared monthly invoices for all clients in a timely manner.
- Ensured that all invoices were processed accurately within established timeframes.
- Enhanced financial systems and processes through the implementation of technology solutions.
- Negotiated payment arrangements with customers who had delinquent accounts.
- Conducted variance analysis to identify discrepancies between actual and budgeted performance.
- Conducted regular meetings with clients to review financial performance metrics.
- Developed financial models to support valuation, planning, and forecasting activities.
- Analyzed actual financial results to budget, preparing variance reporting to functional groups.
- Generated ad-hoc reports upon request from senior management or clients.
- Managed the collection of overdue accounts receivable from clients.
- Monitored cash flow activities to ensure adequate liquidity for daily operations.
- Assisted with the preparation of annual budgets for each client account.
Accounting Clerk
CROSSMEDIA USA
New York, NY
03.2018 - 08.2019
- Reviewed vendor invoices for accuracy prior to payment processing.
- Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
- Collaborated with senior staff to produce accurate, current and timely financial reports and supporting documentation.
- Entered invoices into account software, updated accounts and identified aging balanced ready for collections activities.
- Conducted inventory counts and reconciliations to maintain accurate stock levels.
- Reconciled or entered report discrepancies found in financial records.
- Liaised with vendors and suppliers to negotiate payment terms and resolve billing issues.
- Supported the finance team with ad-hoc projects and financial analysis as required.
- Maintained accurate financial records and documentation in compliance with company policies.
- Assisted with the preparation of month-end close activities including journal entries, reconciliations, accruals.
- Reviewed banking activity regularly to identify any irregularities or unauthorized transactions.
- Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
- Tracked accounting information accurately, resulting in significant reduction in financial discrepancies.
- Completed and submitted tax forms and returns, workers' comp forms and pension contribution documentation.
- Communicated with senior accounting staff about discrepancies and devised plans to reconcile financial issues.
- Reconciled bank statements to ensure accuracy of financial records.
- Handled accounts payable and receivable, including invoicing and payment processing.
- Reconciled bank statements and resolved discrepancies to ensure accurate financial reporting.
- Streamlined transactions using automation systems to process payments and invoices.
- Resolved customer inquiries regarding bills and payments.
- Prepared monthly and year-end closing statements, financial documents, and invoices.
- Reduced financial discrepancies by verifying accounting statements.
- Processed invoices, payments, and statements in a timely manner.
- Maintained up-to-date accounts receivable records and coordinated monthly billing activities.
- Coded invoices to maintain organized and accurate records.
Finance Associate
GroupM
New York, NY
02.2017 - 03.2018
- Maintained accurate and up-to-date financial records and documentation for audit purposes.
- Conducted regular bank reconciliations to ensure accuracy of financial records.
- Drove cash management to process timely cash receipts and support leaders.
- Maintained accurate records of all transactions related to accounts receivable and payable activities.
- Assisted with year-end audit processes by providing requested documents to auditors in a timely manner.
- Managed daily cash flow activities including monitoring incoming payments and disbursing funds as required.
- Processed invoices and managed accounts payable and receivable to maintain cash flow.
- Performed database entry updates to keep information current.
- Reconciled bank accounts daily by verifying deposits, withdrawals, and transfers, ensuring accuracy of account balances.
- Prepared monthly and year-end closing statements, financial documents, and invoices.
- Provided financial reporting, forecasting and modeling to support management decision-making.
- Coded invoices to maintain organized and accurate records.
- Prepared detailed reports analyzing financial performance, trends, and variances.
- Assessed data and information to check entries, calculations and billing codes for accuracy.
- Worked with cross-functional teams to achieve goals.
Customer Service Representative
Dish Network Corp
Queens, NY
04.2015 - 12.2016
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Collected deposits or payments and arranged for billing.
- Developed strong relationships with customers by providing personalized assistance and support.
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
- Answered customer inquiries via phone, email, and chat.
- Contacted customers about potential service upgrades, new services and account changes.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
- Maintained a high level of professionalism when dealing with difficult customers.
- Developed positive relationships with customers through friendly interactions.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Prevented key account losses by researching discrepancies and correcting problems.
- Provided exceptional customer service to ensure customer satisfaction.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Determined accurate prices for customer services, consistently searching for deals and best prices.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Maintained updated knowledge through continuing education and advanced training.
Skills
- GAAP compliance
- Financial records and reporting
- Transaction processing
- Billing automation
- Auditing support
- Invoice processing
- Account updating
- Collections expertise
- Invoice statements
- Cash management
- Aging report creation
- Customer relations
- Account reconciliation
- Payment negotiations
Timeline
Accounts Receivable Manager
AMC Networks
09.2022 - Current
Client Finance Manager
VMLY&R
09.2019 - 09.2022
Accounting Clerk
CROSSMEDIA USA
03.2018 - 08.2019
Finance Associate
GroupM
02.2017 - 03.2018
Customer Service Representative
Dish Network Corp
04.2015 - 12.2016
Similar Profiles
Dana RussoDana Russo
Director of Agency & Client Partnerships at AMC NetworksDirector of Agency & Client Partnerships at AMC Networks
Alyssa MorrisonAlyssa Morrison
Content Rights Coordinator at AMC NetworksContent Rights Coordinator at AMC Networks
Nathan TezerNathan Tezer
Computer Scientist at AMC NetworksComputer Scientist at AMC Networks
SAVANNAH QUINN LEVYSAVANNAH QUINN LEVY
Production and Development Intern at AMC NetworksProduction and Development Intern at AMC Networks
Joyce JohnsonJoyce Johnson
Office Aide at The Alex House ProjectOffice Aide at The Alex House Project