Summary
Overview
Work History
Education
Skills
Timeline
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Ishak Lamont

Ewing,USA

Summary

Detail-oriented and results-driven professional with a strong background in operations, team leadership, inventory control, and customer service. Leveraging 1 year of experience as a cashier and extensive warehouse management experience, I am transitioning into the banking sector to further develop my skills and career. My expertise includes managing high-pressure environments, optimizing workflows, and fostering effective communication within teams. I bring a solid understanding of customer service principles and an ability to resolve issues while maintaining a positive experience. Currently pursuing a Bachelor's degree in Business Administration, I am eager to apply my transferable skills in a banking environment, where I can grow professionally and contribute to exceeding client expectations.



Overview

7
7
years of professional experience

Work History

Supervisor of Operations

Amazon
10.2020 - 11.2024
  • Identified and resolved unauthorized, unsafe, or ineffective practices
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines
  • Increased profit by streamlining operations
  • Led hiring, onboarding, and training new hires to fulfill business requirements
  • Analyzed and reported on key performance metrics to senior management
  • Supervised operations staff and kept employees compliant with company policies and procedures
  • Delegated tasks to administrative support staff to organize and improve office efficiency
  • Interceded between employees during arguments and diffuse tense situations

Inventory Control Assistant Manager

Saker Shoprite
03.2018 - 06.2020
  • Inventoried warehouse stock on monthly, quarterly and annual basis
  • Assisted management staff with maintaining budget and schedule controls using standard project management protocols
  • Maintained control of cycle counts, physical Inventory and discrepancy research
  • Cross-referenced invoices and supplies for reporting accuracy
  • Memorized facility layout and located products
  • Managed multiple complex inventory activities and client-driven projects
  • Collaborated with other departments within facility to educate and understand how functions affect inventory
  • Assisted in recruiting, hiring and training of team members
  • Managed purchasing, sales, marketing and customer account operations efficiently
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service

Education

Associate - Business Administration

CSU Global
Aurora, CO
06.2026

High School Diploma -

Citizens High School
Fleming Island, FL
09.2020

Skills

  • Cash handling expertise
  • Policy enforcement
  • Team leadership
  • Performance evaluation
  • Coaching and mentoring
  • Project management
  • Logistics management
  • Workflow optimization
  • Inventory control
  • Equipment management
  • Customer service
  • Staff evaluation

Timeline

Supervisor of Operations

Amazon
10.2020 - 11.2024

Inventory Control Assistant Manager

Saker Shoprite
03.2018 - 06.2020

High School Diploma -

Citizens High School

Associate - Business Administration

CSU Global
Ishak Lamont