Ishak Lamont
Ewing,USA
Summary
Detail-oriented and results-driven professional with a strong background in operations, team leadership, inventory control, and customer service. Leveraging 1 year of experience as a cashier and extensive warehouse management experience, I am transitioning into the banking sector to further develop my skills and career. My expertise includes managing high-pressure environments, optimizing workflows, and fostering effective communication within teams. I bring a solid understanding of customer service principles and an ability to resolve issues while maintaining a positive experience. Currently pursuing a Bachelor's degree in Business Administration, I am eager to apply my transferable skills in a banking environment, where I can grow professionally and contribute to exceeding client expectations.
Overview
7
7
years of professional experience
Work History
Supervisor of Operations
Amazon
10.2020 - 11.2024
- Identified and resolved unauthorized, unsafe, or ineffective practices
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines
- Increased profit by streamlining operations
- Led hiring, onboarding, and training new hires to fulfill business requirements
- Analyzed and reported on key performance metrics to senior management
- Supervised operations staff and kept employees compliant with company policies and procedures
- Delegated tasks to administrative support staff to organize and improve office efficiency
- Interceded between employees during arguments and diffuse tense situations
Inventory Control Assistant Manager
Saker Shoprite
03.2018 - 06.2020
- Inventoried warehouse stock on monthly, quarterly and annual basis
- Assisted management staff with maintaining budget and schedule controls using standard project management protocols
- Maintained control of cycle counts, physical Inventory and discrepancy research
- Cross-referenced invoices and supplies for reporting accuracy
- Memorized facility layout and located products
- Managed multiple complex inventory activities and client-driven projects
- Collaborated with other departments within facility to educate and understand how functions affect inventory
- Assisted in recruiting, hiring and training of team members
- Managed purchasing, sales, marketing and customer account operations efficiently
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service
Education
Associate - Business Administration
CSU Global
Aurora, CO06.2026
High School Diploma -
Citizens High School
Fleming Island, FL09.2020
Skills
- Cash handling expertise
- Policy enforcement
- Team leadership
- Performance evaluation
- Coaching and mentoring
- Project management
- Logistics management
- Workflow optimization
- Inventory control
- Equipment management
- Customer service
- Staff evaluation
Timeline
Supervisor of Operations
Amazon
10.2020 - 11.2024
Inventory Control Assistant Manager
Saker Shoprite
03.2018 - 06.2020
High School Diploma -
Citizens High School
Associate - Business Administration
CSU Global