Ishak Lamont
Trenton,NJ
Summary
Results-driven professional with a background in operations, customer service, and financial transactions. Over a year of experience in cashiering and warehouse management, specializing in cash handling, customer service, and inventory control. Transitioning to the banking sector to apply expertise in financial services, workflow optimization, and compliance. Currently pursuing a Bachelor's in Business Administration with a focus on banking and finance, eager to leverage transferable skills to exceed client expectations and contribute to success in a banking environment.
Overview
4
4
years of professional experience
Work History
Site Supervisor
Metro One
05.2024 - Current
- Minimum one year of Supervisory security experience.
- Flexible schedule.
- Travel throughout the New York area using your vehicle with vehicle allowance.
- Train new hires on their site-specific post order and maintain post order compliance.
- Work closely with Performance Manager to exceed service levels.
- Enforce Metro One LPSG Uniform Policy.
- Issue verbal disciplinary warnings to Security Officers for attendance, uniform issues, etc.
- Utilize Track force technology to submit site inspections, incidents and uniform check reports.
- Assist with all other operational needs from Performance Manager.
- Cover a standing post for 8-hour shifts or longer if necessary.
- Ability to interact with the public and client in a direct and professional manner with strong interpersonal skills.
Supervisor of Operations
Amazon
10.2020 - 11.2024
- Improved delivery times/efficiency by 15% through streamlined workflows.
- Managed the onboarding and training process for over 30 new employees per week,
- Reduced miscommunications by 30% through enhanced communication strategies, improving accuracy and project efficiency.
- Reduced workplace accidents by 20% through the implementation of proactive safety protocols.
- Improved team productivity by 10% using data-driven insights.
- Oversaw inventory management, maintaining optimal stock levels while minimizing waste and excess costs.
- Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration.
Education
Associate - Business Administration
CSU Global
06.2026
High School Diploma -
Citizens High School
09.2020
Skills
- Security management
- Security awareness
- Inventory procurement
- Resource allocationCash handling expertise ● Team leadership
● Coaching and mentoring ● Logistics management
● Inventory control ● Customer service
● Policy enforcement
● Performance evaluation ● Project management
● Workflow optimization
● Equipment management ● Staff evaluation
Timeline
Site Supervisor
Metro One
05.2024 - Current
Supervisor of Operations
Amazon
10.2020 - 11.2024
High School Diploma -
Citizens High School
Associate - Business Administration
CSU Global
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