Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Timeline
Generic

Simran Negi

Maricopa,AZ

Summary

Flight attendant with over4 years of experience in ensuring passenger safety and comfort, enhancing customer satisfaction across major airlines. Demonstrates strong skills in team collaboration, conflict resolution, and problem-solving, consistently earning recognition for exceptional service. Adept at managing in-flight services and gate operations, aiming to leverage expertise in a dynamic airline environment.

Overview

9
9
years of professional experience

Work History

Flight attendant

United Airlines
08.2022 - Current
  • Ensure passenger safety and comfort on flights, enhancing customer satisfaction
  • Certified on Boeing737,757,767,777, and787 Dreamliner
  • Certified on Airbus,319,320, and321 neo
  • Hindi speaker
  • Collaborate with crew to resolve issues, ensuring smooth operations
  • Communicate effectively with passengers, improving travel experience
  • Serve first class passenger refreshments, providing exceptional service, consistently earning recognition from flight crew, and receiving positive feedback from passenger after every flight
  • Leveraged multilingual skills to assist diverse passengers, enhancing communication and creating a more inclusive, comfortable travel environment
  • Meticulously adhere to FAA safety protocols across multiple aircraft models
  • Deliver exceptional first-class service, consistently earning crew recognition

Flight attendant

Mesa Airlines
08.2021 - 08.2022
  • Help passengers in stowing carry-on luggage, with ability to increase space by15% through stowing technique
  • Worked in CRJ900 aircraft
  • Dealt with mechanical and passenger emergencies according to standards
  • Announced and provided information on arrival and departure Time
  • Boarding procedures, gate change, and carry on regulation
  • Delivered precise arrival, departure, and procedural information
  • Enforced carry-on regulations, maintaining efficient boarding processes

Gate agent

Global aviation services
03.2020 - 08.2021
  • Gate agent for Westjet, Suncountry, and Frontier airlines
  • Assisted passengers efficiently, enhancing boarding process and ensuring on-time departures
  • Resolved passenger issues promptly, improving customer satisfaction and loyalty
  • Managed gate operations, maintaining flight schedules and coordinating with crew
  • Certified to move Jet-bridges, operate Airbus door, perform security search for Red Eye flights, and emergency evacuation procedures
  • Trained to be Station Trainer Coordinator, Gathered and organized training materials to support new hire on training them with security search, and Emergency doors

Server/Bartender

Tandoori times indian bistro
08.2016 - 07.2021
  • Delivered exceptional service, crafted innovative cocktails, and fostered a welcoming atmosphere for patrons
  • Consistently received positive feedback from customers
  • Streamlined order processing, reducing wait times and enhancing customer satisfaction
  • Implemented upselling techniques, boosting average check size
  • Worked seamlessly with kitchen staff to ensure timely food delivery
  • Mentored new team members, improving overall service quality and efficiency
  • Maintained meticulous attention to detail in food and beverage presentation
  • Ensured accurate order taking and billing, minimizing errors and complaints

Education

High school Diploma - undefined

Mountain pointe high school
05.2015

Skills

  • Team Collaboration
  • Conflict Resolution
  • Time Management
  • Problem Solving
  • Communication

Languages

Hindi - Native
English - Native

Hobbies and Interests

I love to Workout and maintain my body. I love to Hike, Swimming, Read,Travel, and volunteer for animals.

Timeline

Flight attendant

United Airlines
08.2022 - Current

Flight attendant

Mesa Airlines
08.2021 - 08.2022

Gate agent

Global aviation services
03.2020 - 08.2021

Server/Bartender

Tandoori times indian bistro
08.2016 - 07.2021

High school Diploma - undefined

Mountain pointe high school

Similar Profiles

CREATE PROFILE