Summary
Overview
Work History
Education
Skills
Timeline
Generic

ISHANI BHATT

Chelmsford,MA

Summary

Result-oriented Software Engineer with background working effectively in dynamic environments with 10+ years of experience. Software development professional with strong background in leading teams and delivering impactful results. Skilled in project management, agile methodologies, and software architecture.

Overview

13
13
years of professional experience

Work History

Software Engineer Team Lead

Newfold Digital
03.2023 - Current
  • Currently, the leading team, Social Booster, has mainly three products: Blog, Adspensd, and Social, which allow customers who build websites through brands to connect with various social platforms.
  • I have been involved in various projects and teams and can divide my work into,
  • Feature work, not just implementing new APIs or repositories.
  • Maintenance work to fix production issues ASAP and educate the customer service team about new products.
  • Core work such as,
  • Support Consolidation projects to ensure we have delivered any features, gaps, or products on the Consolidated platforms
  • Move all backend App services to K8s
  • Upgrade all backed services to the latest .NET framework.
  • Support new provisioning flow implementation.
  • Convert Azure functions to rabbit mq.
  • Optimize product performance:
  • R&D: Perform POC and research work with various third-party apps and follow up on yearly reviews and security standards of those Apps such as Twitter, Facebook, Instagram, GMB to use their APIs to integrate our code.
  • On Call Support: Continue support for Production Uptime, responding to alerts, and resolving production issues. Improve and optimize the current monitoring and alerting systems.
  • I implemented a few portals using .NET Views and APIs to give developers easy access to monitoring data. Also, the implemented AI panel allows Add, Edit, and Delete prompts/sub-prompts and generates reports.
  • Consistently met project deadlines by effectively managing time and prioritizing tasks according to importance.
  • Analyzed proposed technical solutions based on customer requirements.
  • Developed scalable and maintainable code, ensuring long-term stability of the software.
  • Collaborated with management, internal and development partners regarding software application design status and project progress.

Sr. Software Engineer.

Newfold Digital (Endurance International Group)
04.2019 - Current
  • Newfold Digital is a leading web presence solutions provider serving millions of small-to-medium businesses globally.
  • Worked on ecommerce-store application and added multiple functionalities related to product and shop management such as abandoned cart notifications, digital downloads.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Integrate and update third party API for various shipping providers across world (UPS/FedEx/USPS and Correios) and various payment providers (stripe/PayPal/Credit/Debit/Cash on delivery management
  • Customize features and integrate with multi-brand/partners like HostGator/Constant Contact,
  • Implemented various workers and Cron-Jobs which distribute messages to multiple queues via rabbit RabbitMQ exchanges.
  • Excellent in solving customer issues tier 3 regarding all applications data specific, zone or brand specific. Troubleshooting using tools like Raygun, Cloudwatch and DataDog.
  • Worked on control panel core components and product area such domain/DNS management, Domain forwarding third part web mail services thru Logicbox.
  • Implement various features in customer support tool so support can monitor and solve by themselves some common issues and request like account relink/fraud prevent.
  • Troubleshoot SSL and Cloudflare related jobs in order to register domain.
  • Primarily leading GSuite email integrations for various reseller / migration.
  • Worked with Rosetta and Google dev teams to implement various features like create g suite order/adding and reduce seats/ transfer plans. Convert plan to SKU and term
  • Google workspace releases and support multiple SKUs.
  • Collaborated with project managers to select ambitious, but realistic coding milestones on pre-release software project development.
  • Revised, modularized and updated old code bases to modern development standards, reducing operating costs and improving functionality.
  • Scheduled development timeframes, providing realistic and actionable frameworks for consistent development progress performance.
  • Managed costing of proposed development projects, incorporating input from managers to provide accurate budgeting data.
  • Optimized resource allocation by accurately estimating project timelines, identifying bottlenecks, and reallocating resources as needed.
  • Environment: .Net 8, AWS, Azure, .MySQL, Paw, Rider, BitBucket Git, JIRA, C#, Rest API, Rabbit MQ, Cloudflare, LogicBox,

Sr Software Engineer

HealthcareSource
10.2018 - 03.2019
  • Working for SCOUT travel nurse greenfield solution for CCH allow agency associated with CCH to hire Healthcare profession for different Healthcare Facilities
  • SCOUT is designed to be HeathcareSource’s new travel nursing solution in the contingent staffing market. It is a greenfield initiative built using the latest cloud patterns and practices implemented in the AWS cloud
  • Platform is built with Microservice architecture with key capabilities designed as shared APIs supported by workflow and rules engine.
  • Started project from scratch involved in defining user stories and creating task based on implementations
  • Responsible for designing core shared services used by all development teams, most notably the access controls and security credential management systems
  • Used a microservice architecture, with AWS services interacting through a combination of REST endpoints. Deployed services to AWS Cloud Platform in Docker containers
  • Developing microservice from scratch for different domain model using .NET Core 2.0 Rest API
  • Responsible for creating lambda functions for reusable programs and used step functions for application workflow
  • Used mediator, repository and fluent validation as design pattern for microservice development
  • Helped upload static calculated files to AWS S3 to reduce SQL server load during peak times using caching, code refactoring and analysis, SQL connections
  • Followed best practices of daily scrum, often check - ins, team collaboration, stories, tasks, estimates and iterative end user feedback
  • Responsible for showing demo end of the sprint to the stockholders and other teams for the project
  • Experience in code versioning tools like Git and CI/CD tools like Jenkins
  • Used Microservice architecture, based services interacting through a combination of REST and leveraging AWS to build, test and deploy Identity Microservices
  • Involved in complete application stack in Amazon Web Services (AWS) like EC2, S3 Bucket
  • Responsible for maintaining and expanding AWS (Cloud Services) S3 infrastructure using AWS (SNS, SQS)
  • Performed Unit Testing for all units in developed pages using XUnit Tool
  • Researched and updated all required materials needed for firm and partners
  • Established foundational capabilities and developed and implemented cloud services roadmaps
  • Directed remote teams dedicated to application design and quality assurance testing
  • Designed Sharepoint and page layouts, serving as company's main Sharepoint support for all technical complications

Environment: DynamoDB, AWS, Lambda, .NET Core 2.2, Docker, SQL Server 2017 ,Visual Studio 2017, BitBucket Git, JIRA, C#, NodeJS, Mediator Pattern, Rest API, MVC, Web UI, React JS

Sr. Software Developer

Thomson Reuters
01.2018 - 03.2019
  • Thomson Reuters Elite offers an end-to-end enterprise business management solution that allows law firms and professional services organizations to run all operational aspects of their firms, including business development, risk management, client and matter management, and financial management.
  • Working on enhancement for EBilling-Hub 2.0 which is cloud-based software for Law Firms to automatically pay invoices to vendors.
  • Refactoring code and designing potential areas to migrate in Ebillinghub 3.0 release.
  • Marinating any existing production bugs on billing agent for each client.

Environment: .Azure service Bus SQL Server 2017, Visual Studio 2017, TFS, VB .NET, C#, Azure, Rest API,ASP .NET,.NET Framework 4.5.

Sr. .NET Developer

Ametros
12.2015 - 12.2017
  • Ametros is changing the way individuals navigate healthcare by providing them with the tools and support necessary to make savvy decisions on how to spend their medical funds.
  • Ametros'.
  • Team works closely with patients, insurers, employers, attorneys, brokers, medical providers and Medicare to create a seamless experience for our clients.
  • Responsibilities: Responsible to rewrite legacy system of Careguard which maintains member information, paying bills , adding benefits and claims using MVC, AngularJS.
  • Worked on Angular 5.0 and CosmosDB, Typescript and Azure service fabric for Drug cost estimator toolkit.
  • Created angular directives for typehead to search drug.
  • Migrated ASP .NET application to Angular.
  • Developed AngularJS functionality in the application to provide two-way binding to the system.
  • Worked on AngularJS MVC framework for developing the Single Page Application and created some custom directives like ng-datepicker, ng-pagenation.
  • Worked on developing various SSIS packages, SSID and C# .net parser for different feeds.
  • Involved in Scheduling, maintaining and fixing various SQL Server Jobs on multiple Servers.
  • Worked on creating and sending files/ FTP to the client.
  • Automate bill paying/ adding referral process using ASP.NET and C#.
  • Integrate Authorized .NET/client API functionality into existing browser-based solutions through the use of REST APIs.
  • Created functions to calculate balances for different members and write many stored procedure for various features.
  • Design and implement integration components using ASP.NET (C#) and JavaScript, using latest industry standards and best practices.
  • Design and implement Restful API layer along with calls to consume an API layer.
  • Perform automated tests, unit tests (NUNIT) and customized load testing for the overall system and the custom API specifically using tools Used Test Driven Development (TDD) to increase code quality and deliver reliable client facing sign up process and integrate with banks.
  • Delivered high quality applications to client and in-house specifications, within agreed development quality standards, timescales and budgets, with appropriate 3rd party software or component leverage for cost or schedule benefit.
  • Works on problems of complex scope and complexity where analysis of situations or data requires a review of a variety of identifiable factors.
  • Exercises judgment within defined procedures and practices to determine appropriate action.
  • Communicate effectively with the scrum master, product owners and business stakeholders/end clients and fellow team members to facilitate understanding of deliverables, prioritization, and required effort.
  • Train, assist, transfer knowledge to new/regular team members, help set up their access to environments and provide them code reviews/feedback and other developmental resources and understanding of business logic.
  • Deploy and migrate internal and client facing web portal, database and API to Microsoft Azure cloud server.

Environment: SQL Server 2016,Visual Studio 2014/2013, AngularJS, SSIS 2008-2016, TFS, JIRA, C#, Azure, Authorized .NET, Rest API, MVC, Web UI, ASP .NET,.NET Framework 4.5, 12.0, EDI, Visual Claims, SQL developer 2012, MVC 5.0, Web UI and Windows applications.

Sr Web Developer

Healthways
01.2015 - 12.2015
  • Healthways is the largest independent global provider of well-being improvement solutions.
  • Dedicated to creating a healthier world one person at a time, the Company uses the science of behavior change to produce and measure positive change in well-being for our customers, which include employers, integrated health systems, hospitals, physicians, health plans, communities and government entities.
  • It provide highly specific and personalized support for each individual and their team of experts to optimize each participant's health and productivity and to reduce health-related costs.
  • The Company has scaled its proprietary technology infrastructure and delivery capabilities developed over 30 years and now serves approximately 45 million people on four continents.
  • Responsibilities: Responsible to maintain and enhance windows service application DocGen for generating member/client letter and faxes.
  • Worked on developing Web UI solution using ASP .NET and Telerik controls for FastTrack replacement, Worked on EDI tool IBM WebSphere 2003 to test all the HIPPA EDI formats in 2008 server.
  • Rewrite and reformat stored procedure to remove hardcoded data.
  • Fix various production issues and reformat codes.
  • Worked on PowerBuilder 12.0 codes to fix various visual claims codes, So has ability to understand PowerBuilder code.
  • Experienced with Visual Claims app to track daily Auth data view and claims of subscribers.
  • Currently working on Web solution to replace legacy code to .net framework in MVC 5 and Bootstrap designs.
  • Created scripts for Automation Framework to use function testing of Web portal and SQL procedure Delivered high quality applications to client and in-house specifications, within agreed development quality standards, timescales and budgets, with appropriate 3rd party software or component leverage for cost or schedule benefit.
  • Works on problems of complex scope and complexity where analysis of situations or data requires a review of a variety of identifiable factors.
  • Exercises judgment within defined procedures and practices to determine appropriate action.
  • Works with customers and/or business systems analyst to translate business needs into technical processes and helps to plan for the implementation and impact of those processes.

Environment: .Net Framework 4.5, C#, Powerbuilder 12.0, EDI, Visual Claims, SQL developer 2012, Visual Studio 2012, 2013, TFS 2010/2013, Windows Service, Telerik controls, MVC 5.0, Web UI and Windows applications.

Application System Engineer

Wells Fargo Advisors
07.2013 - 12.2014
  • Wells Fargo Financial Advisors, who help clients in Advice and Planning, Retirement, Investments, Estate Planning Services, Solutions for Business, Credit and Lending, Banking, through affiliates.
  • That's why investors are increasingly looking for advice they can trust from a financial services firm which has experience and expertise, and an uncompromising dedication to its clients.
  • Responsibilities: Responsible for adding new functionalities for Advisor Compensation System as part of 1ENC Comp Plan 2013 & IBG Rewrite 2014 Releases.
  • Mainly responsible to code batch application.
  • Engine, Pipeline, Interface jobs) and Web UI.
  • Worked on.Net 2.0 to .Net 4.0 migration as part of Brokerage Resiliency project for March Release, this includes upgrading C# code, entitlement service and web service calls.
  • The purpose of this project was to optimize the batch duration and time to generate report of the business, improve performance and allow for future growth.
  • Setup a build projects using Anthill Pro that executed Build scripts that compiled the projects with each check-in, executed NUnit unit tests, performed static code analysis, generated API documentation, labeled the source code repository, versioned the binaries and assemblies and archived the output in a releasable format.
  • Developed a branching strategy for delivering bug fixes and minor enhancements while new feature development is occurring simultaneously.
  • Participates in development, testing and installing new software releases, and application system upgrades.
  • Develops and maintains comprehensive supporting documentation required by the department and project related activities.
  • Worked on .NET Reports development on Asp.net .rdlc reports for OLTP and DataMart.
  • Built an advanced batch import engine in Oracle 64 bit and .NET that significantly calculated client relationship value and household accounts.
  • Fix production defects for Web UI and Batch code and implement unit testing policies code.
  • Supports application problem resolution by working with application developers and internal infrastructure team members to troubleshoot.
  • Developed Web User interface module which allow branch manager to allocate bonus award to FA or regional managers.
  • As part of Web controls used Grid View control extensively for data display, dynamic generation of rows, and user input inside template columns.
  • Used Edit Item-Templates and Footer Templates extensively for editing and adding rows.
  • Used skin and Themes for the design of web pages.
  • Programmed Data Access Layer using ADO.NET which involved in accessing data from the Database using Connected Architecture which requires the strong OOPS concepts.
  • Used Java Script, HTML, DHTML, IIS and CSS for developing Web Pages.
  • Environment: .Net Framework, C#, JavaScript, Oracle 11g, Oracle SQL developer, Visual Studio 2008, Visual Studio 2010, IIS 6.0/7.0, SVN, ALM, 3 tier architecture, Batch and Web UI, Console applications.

NET Developer

HP Financial Services
06.2012 - 04.2013
  • HPFS custom-tailors leasing and financing packages for the full range of HP's products and services, as well as for any non-HP offerings that might be part of a total HP solution.
  • HPFS will engineer flexible financing arrangements in response to customers' equipment and networking needs - including hardware, software and "soft" costs (e.g., services, installation, training, maintenance) not typically covered by other types of financing.
  • At the same time, HPFS leases accommodate add-ons, upgrades and trade-ins as customers' technology needs change over time.
  • Responsibilities: Primary responsibility for support, maintenance and ongoing development for a HPFS Lease system and software product support systems.
  • Analyzed the current requirements and proposed enhancements for the application.
  • Performed Functional Point Analysis and classified the functionalities as Complex, Medium or Simple.
  • Performed preliminary analysis on the data sources to identify any interfacing issues.
  • Identified Risks and potential Roadblocks associated while rewriting an application from current Client - Server Model to Web Based Model.
  • Created Work Flow for the Covenant Creation and Default Handling functionalities.
  • Evaluated TVS server for this Project.
  • Evaluated other tools to reduce development time and costs associated with it.
  • Involved in designing and developing the Web Forms (UI) using HTML, CSS, HTML Controls, Server Controls and Data Controls.
  • Worked with ASP.NET Web Forms, Web Services, and State Management, Caching features, configuring optimizations and securing the web application.
  • Work with business users, analysts, developers and project managers to develop test plans, produce test scenarios and repeatable test cases/scripts through all parts of the development lifecycle, execute and sign-off for a high volume of data and regular release schedule for successful project delivery.
  • Coordinate daily updates, reviews and demos with remote teams based in Ireland, China and North America.

Environment: .Net Framework, C#, JavaScript, SQL Server 2005, Visual Studio 2008, IIS 6.0, Star team source control, ALM, Plumtree architecture, User control, Custom Control.

Front End Developer

Time Warner Cable
01.2012 - 01.2012
  • Insight Communications is the ninth largest cable operator in the United States with approximately 757,900 customer relationships in the three contiguous states of Kentucky, Indiana and Ohio.
  • Insight offers bundled, state-of-the-art video, high-speed Internet and voice telephony services.
  • Project is an intranet Enterprise Message Reporting system which would give information regarding self-care, self registration, and dashboard Transactions information with different perspective and user privilege.
  • Responsibilities Develop and maintain .Net MVC 3 applications with Telerik controls.
  • Participate in Agile development including Pair Programming.
  • Building web applications with ASP.NET MVC, JavaScript, jQuery, JSON, HTML, XHTML and CSS.
  • Developing applications leveraging LINQ and Entity Framework.
  • Created and deployed XML Web Services using ASP.NET and Windows Communication Foundation (WCF).
  • Consumed Web Services from Windows forms and ASP.NET web applications.
  • Collaborate with Domain Experts on requirements, specifications, and acceptance testing.
  • Write Unit Tests to develop code and verify functionality.
  • Learn, suggest, and implement new technologies/techniques Revamping a web-based tool that allows content owners to track unauthorized use of their content.

Environment: .Net 3.5/4.0, MVC 3 , LINQ, Visual Studio 2008/2010, Windows Server 2003 R2, Microsoft Razor, Telerik, SVN.

Education

Master of Science - Technology Management

University of Bridgeport
Bridgeport, CT.

Bachelor of Engineering - Information Technology Engineering

Sardar Patel University

Skills

  • Microsoft C#,NET, Rest API development
  • Technical Analysis, Multitasking abilities
  • Rest API design knowledge,Web Application Development,Software Development
  • Scrum
  • Testing and maintenance
  • Database programming, Workflows and Queries
  • Technical Support Escalations, Troubleshooting, Debugging expertise
  • Azure cloud working experience

Timeline

Software Engineer Team Lead

Newfold Digital
03.2023 - Current

Sr. Software Engineer.

Newfold Digital (Endurance International Group)
04.2019 - Current

Sr Software Engineer

HealthcareSource
10.2018 - 03.2019

Sr. Software Developer

Thomson Reuters
01.2018 - 03.2019

Sr. .NET Developer

Ametros
12.2015 - 12.2017

Sr Web Developer

Healthways
01.2015 - 12.2015

Application System Engineer

Wells Fargo Advisors
07.2013 - 12.2014

NET Developer

HP Financial Services
06.2012 - 04.2013

Front End Developer

Time Warner Cable
01.2012 - 01.2012

Master of Science - Technology Management

University of Bridgeport

Bachelor of Engineering - Information Technology Engineering

Sardar Patel University
ISHANI BHATT