I’Sharah Cotton
Baltimore,MD
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Behavioral Technician
Brighter Stronger Foundation
6 Nashua Ct B, Essex, MD 21221
05.2024 - Current
- Maintained accurate data collection on client progress, enabling effective analysis and modification of treatment plans as needed.
- Reduced problem behaviors by teaching clients appropriate coping strategies and replacement behaviors.
- Promoted a safe and nurturing environment for clients, ensuring their comfort and well-being throughout therapy sessions.
- Adapted therapy materials based on individual needs, ensuring accessibility for all clients regardless of ability level or learning style.
- Provided one-on-one support and guidance for clients in various settings, promoting generalization of learned skills.
Youth Care Counselor
Nexus Family Healing
1301 Woodbourne Avenue
01.2023 - 04.2024
- Created a safe and nurturing atmosphere for at-risk youth, promoting self-esteem and emotional wellbeing.
- Organized recreational activities that promoted teamwork, cooperation, and fun among the youths in our care.
- Proactively identified potential risks or safety concerns within the facility, taking swift action to mitigate any negative consequences.
- Provided compassionate counseling services during difficult moments or traumatic experiences faced by our clients.
- Conducted thorough assessments of youths'' progress, adjusting care plans as needed to optimize results.
Clinical Assistant
Kennedy Krieger Institute
707 N Broadway, Baltimore, MD 21205
01.2021 - 04.2022
- Provided compassionate support to patients undergoing challenging treatments or experiencing emotional distress related to their condition.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Maintained detailed records of client behaviors and interventions, ensuring accurate tracking of progress over time.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Security Dispatcher
COPS Monitoring
235 Schilling Cir Suite 108, Hunt Valley, MD 2103
08.2018 - 09.2021
- Contacted police, fire and ambulance in emergency situations to coordinate proper response.
- Leveraged two-way radio or telephone to dispatch security officers or other personnel.
- Reduced false alarms by accurately verifying alarm activations through CCTV monitoring and communication with site personnel.
- Provided superior customer service by addressing client concerns promptly and professionally, maintaining positive relationships with clients.
- Assisted in emergency situations, coordinating resources and providing critical information to first responders.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
Education
Child Care
Mergenthaler Vocational Technical High
3500 Hillen Rd, Baltimore, MD 2121806.2018
Skills
- Applied Behavior Analysis
- Data Entry
- Customer Service
- Active Listening
- Critical Thinking
- Problem-solving abilities
- Fast Learner
- Efficient multitasking
- Time Management
- Flexible and Adaptable
Certification
CPR certification
Timeline
Behavioral Technician
Brighter Stronger Foundation
05.2024 - Current
Youth Care Counselor
Nexus Family Healing
01.2023 - 04.2024
Clinical Assistant
Kennedy Krieger Institute
01.2021 - 04.2022
Security Dispatcher
COPS Monitoring
08.2018 - 09.2021
Child Care
Mergenthaler Vocational Technical High