Isharay Holloway
Laurel
Summary
I am a detail-oriented individual with exceptional communication and project management skills. I have proven to handle multiple tasks effectively and efficiently in fast-paced environments. I’ve been recognized for proactively identifying and addressing issues, optimizing processes, and supporting team objectives.
Overview
6
6
years of professional experience
Work History
Front End Associate
Food Lion
07.2025 - Current
- Processed customer transactions efficiently using point-of-sale (POS) systems.
- Provided exceptional customer service, resolving inquiries and complaints effectively.
- Implemented improved checkout processes, reducing wait times during peak hours.
- Handled cash, credit card, and check transactions with accuracy to ensure balanced cash drawers at the end of each shift.
- Maintained a clean, organized, and well-stocked checkout area for optimal functionality.
- Reduced wait times for customers through swift transaction processing and multitasking abilities.
Restaurant Hostess
BJ's Restaurant & Brewhouse
07.2025 - 08.2025
- Managed guest seating and waitlist efficiently during peak hours.
- Coordinated with servers to ensure timely table turnover and service quality.
- Trained new host staff on reservation systems and customer service protocols.
- Monitored dining area for cleanliness and ambiance, enhancing overall guest experience.
Daycare Attendant
Sunshine Daycare
02.2022 - 04.2025
- Greeted and assisted visitors in a professional and friendly manner
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent the spreading of germs.
- Observed play activities to identify positive behaviors and areas needing improvement, implementing behavior redirection where appropriate.
- Taught children to organize toys, wash hands, and share by leading by example.
- Managed incoming calls and directed them to the appropriate department.
Server
King's Family Resturant
05.2024 - 09.2024
- Delivered exceptional customer service, ensuring guest satisfaction and repeat visits.
- Managed orders efficiently, enhancing workflow during peak service hours.
- Trained new staff on menu knowledge and service techniques, fostering team development.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
Fast Food Worker
Taco Bell
01.2022 - 08.2023
- Managed more than 26 orders an hour during peak season.
- Accepted payments using proper cash handling and card procedures and calculated correct change for cash transactions.
- Prepared all food per standard food safety procedures.
Fast Food Worker
KFC
03.2020 - 02.2022
- Responded to customer requests for products, services, and company information.
- Identified and resolved discrepancies and errors in customer accounts.
- Delivered prompt service to prioritize customer needs.
- Managed timely and effective replacement of damaged or missing products.
- Followed up with customers about resolved issues to maintain high customer service standards.
Education
High School Diploma -
East Orange Campus High School
East Orange, NJ06-2023
Skills
- Meal preparation
- Dining area maintenance
- Food production
- Banquet coordination
- Complex Problem-solving
- Accurate money handling
- Decision-making
- Table turnover
- Point of sale (POS)
- Excellent Communication Skills
- Customer service oriented
- Arrangements
- Early education
- Safety and supervision
- Activities leadership
- Pupil supervision
- 30 words per minute
- Microsoft word
- Google docs
- Microsoft Office
- Data Entry
- Using a Multi-line phone system
- Friendly and prompt Customer Service
- Ability to multitask
- Time management
- Attention to detail
- Retail transactions
Timeline
Front End Associate
Food Lion
07.2025 - Current
Restaurant Hostess
BJ's Restaurant & Brewhouse
07.2025 - 08.2025
Server
King's Family Resturant
05.2024 - 09.2024
Daycare Attendant
Sunshine Daycare
02.2022 - 04.2025
Fast Food Worker
Taco Bell
01.2022 - 08.2023
Fast Food Worker
KFC
03.2020 - 02.2022
High School Diploma -
East Orange Campus High School
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