Ishiah Lucas
Zebulon,NC
Summary
Dynamic and results-oriented professional with extensive experience in logistics and retail environments, notably with Amazon. Excelled in enhancing customer satisfaction through efficient order fulfillment and inventory management. Demonstrated exceptional teamwork, communication, and problem-solving skills, contributing to significant sales growth at Summit Retail Solutions. Proven ability to adapt, multitask, and maintain high standards of performance.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
7
7
years of professional experience
Work History
Amazon
Warehouse Packer
Garner, NC
05.2020 - 12.2022
- Compared received packages against shipping documents.
- Streamlined the stock replenishment process for faster order fulfillment and customer satisfaction.
- Maintained accurate inventory records, ensuring timely reordering of products to avoid stockouts.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Performed routine maintenance checks on material handling equipment, reporting any issues promptly for repair or replacement.
Summit Retail Solutions
Senior Brand Representative
New Bedford, MA
08.2018 - 05.2020
- Collaborated with team members to achieve monthly sales goals and maintain high performance standards.
- Enhanced store revenue by effectively upselling and cross-selling various products.
- Established rapport with customers, building long-lasting relationships that contributed to repeat business over time.
- Assisted in employee training initiatives, helping new hires quickly adapt to store operations and expectations.
Truck Unloader
Walmart
Zebulon, NC
06.2016 - 07.2018
- Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
- Sorted and properly arranged items.
- Achieved smoother workflow, collaborating effectively with team members to unload trucks quickly and efficiently.
- Unloaded items and goods from trucks into main storage area for transfer to shelves.
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Flexible and adaptable
Timeline
Amazon
Warehouse Packer
05.2020 - 12.2022
Summit Retail Solutions
Senior Brand Representative
08.2018 - 05.2020
Truck Unloader
Walmart
06.2016 - 07.2018