Summary
Overview
Work History
Education
Skills
Timeline
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Ishia Y Hudson

Westwego,LA

Summary

Adept in MS Office and a proven team player, I've significantly contributed to team efforts and client satisfaction at Comforts of Home ADHC. Leveraging strong customer support proficiency and a detail-oriented approach, I excel in high-pressure environments, consistently meeting deadlines and exceeding employer expectations without exceeding a 55-word limit.

Overview

18
18
years of professional experience

Work History

Direct Support Worker

Comforts of Home ADHC
Harvey, LA
11.2021 - Current
  • Supported clients in daily personal care routines, including bathing and dressing.
  • Delivered healthcare services as directed by physicians.
  • Coordinated efforts with staff to ensure thorough support for clients.
  • Motivated clients to engage in recreational activities.
  • Intervened promptly during crisis situations to ensure safety.
  • Maintained compliance with state health regulations.
  • Contributed to staff meetings focused on case discussions.

Direct Support Professional

Rescare Homecare
Harvey, LA
04.2021 - 11.2021
  • Accompanied individuals on outings to promote independence and integration into the community.
  • Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
  • Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
  • Followed care plan and directions to administer medications.
  • Upheld a clean environment ensuring client satisfaction.

Substitute Paraprofessional

Jefferson Parish Public Schools
Harvey, LA
02.2014 - 05.2015
  • Assisted teachers in preparing materials for classroom activities.
  • Provided guidance and support to students during instruction periods.
  • Monitored student behavior in the classroom and hallways.
  • Ensured a safe learning environment by adhering to school rules and regulations.
  • Implemented strategies for meeting the social and emotional needs of students.
  • Encouraged collaboration among peers while promoting an inclusive atmosphere.
  • Handled clerical duties, managed classrooms and coordinated documents for teachers.

Business Office Manager

Lasting Impressions Dental Group
Houston, TX
10.2006 - 10.2013
  • Scheduled meetings and appointments for executive team members.
  • Managed office budget and ensured accurate financial records were kept.
  • Executed processing of invoices, purchase orders, and essential paperwork.
  • Provided customer service support to clients by responding to inquiries in a timely manner.
  • Facilitated HR processes including candidate recruitment.
  • Acted as liaison between management team members, staff and external vendors.
  • Answered phones promptly and directed calls appropriately.
  • Monitored accounts receivable, advising of delinquencies or other account irregularities.
  • Resolved customer inquiries and complaints requiring management-level escalation.

Education

EKG/Phlebotomy Technician

Unitech Training Academy
5401 Jefferson Hwy New Orleans, La 70123
12-2022

Dental Assistant

Everest Institute
9700 Bissonnet St. Ste 1400 Houston, Tx 77036
03-2007

Skills

  • Customer Support Proficiency
  • Commitment to Deadline Achievement
  • Dependable Team Player
  • Clear Oral and Written Skills
  • Detail-Oriented Approach
  • Balanced Emotional Detachment
  • Adaptable in High-Pressure Environments
  • Adept at Utilizing MS Office Applications

Timeline

Direct Support Worker

Comforts of Home ADHC
11.2021 - Current

Direct Support Professional

Rescare Homecare
04.2021 - 11.2021

Substitute Paraprofessional

Jefferson Parish Public Schools
02.2014 - 05.2015

Business Office Manager

Lasting Impressions Dental Group
10.2006 - 10.2013

EKG/Phlebotomy Technician

Unitech Training Academy

Dental Assistant

Everest Institute

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Ishia Y Hudson