Ishika Patel

• Manage accounting operations for various small businesses, ensuring accuracy and compliance in financial reporting.
• Utilize QuickBooks for tracking expenses, generating invoices, and maintaining ledgers, contributing to the smooth financial operations of each business.
• Prepare monthly and quarterly financial statements, including profit and loss statements, balance sheets, and cash flow analyses to provide insights for strategic decision-making.
• Collaborate with business owners to develop budgets, forecast financial performance, and implement cost-saving strategies.
• Conduct reconciliations for bank accounts, credit card transactions, and other accounts, maintaining precise financial records and facilitating year-end audits.

• Efficiently managed customer transactions, including deposits, withdrawals, and loan payments, while ensuring adherence to bank policies and procedures.
• Delivered exceptional customer service, addressing complex inquiries and resolving issues, resulting in increased client satisfaction and retention.
• Collaborated with cross-functional teams to enhance customer service processes and improve overall branch operations.
• Recognized for accuracy and attention to detail, maintaining a balanced cash drawer and ensuring the secure handling of transactions.

• Brought forth a self-motivated attitude, as well as the ability to collaborate.
• Provided relevant information and suggestions regarding specialty orders and purchases
• Collaborated closely with hiring managers to understand specific needs, resulting in more accurate candidate matching for key positions.
• Enhanced customer experience by resolving any issues promptly and ensuring complete satisfaction throughout the entire sales process.