Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ishmael Reed

Louisville,KY

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.


Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Assistant Manager

Circle K
05.2023 - 07.2025
  • Generated repeat business through exceptional customer service.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Established team priorities, maintained schedules and monitored performance.

Stocker & Janitor

KARTS
03.2021 - 07.2022
  • Greeted customers and directed to requested products.
  • Answered customer questions and provided detailed product information.
  • Maintained effective team member communication.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.

General Laborer, Warehouse

DART SOLO CUPS
02.2018 - 10.2020
  • Performed general housekeeping and cleaning tasks.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Performed quality checks on products and materials to identify any defects.
  • Assisted team members with tasks that require group effort.
  • Notified supervisors of defective equipment or material.
  • Inspected tools and equipment to maintain safety and efficiency.
  • Followed instructions and safety protocols to prevent accidents and injuries.

Event Staff Member

S3 (Safety Service Systems)
12.2015 - 09.2017
  • Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.
  • Set up event facilities and equipment, cleaned areas, and organized supplies.
  • Provided exceptional customer service to all guests and escalated concerns where needed.
  • Welcomed guests to events, checked invitations, and oversaw proper seating.

Education

Associate of Science - Clinical Psychology

Fisk University
Nashville

Skills

  • Budget assistance
  • Sales monitoring
  • Recruiting and interviewing
  • Sales growth
  • Staff management
  • Schedule oversight
  • Help desk assistance
  • Peripheral device installation
  • Computer configurations
  • Server installations
  • Network security measures
  • PC refurbishment
  • Software installation
  • IT security management
  • Hardware troubleshooting
  • Remote support
  • Data recovery

Certification

CompTIA A+ Certified

Timeline

Assistant Manager

Circle K
05.2023 - 07.2025

Stocker & Janitor

KARTS
03.2021 - 07.2022

General Laborer, Warehouse

DART SOLO CUPS
02.2018 - 10.2020

Event Staff Member

S3 (Safety Service Systems)
12.2015 - 09.2017

Associate of Science - Clinical Psychology

Fisk University

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