Ishmael Tulloch
Kissimmee
Summary
Hard worker, known for high productivity, and efficient task completion. Possessing specialized skills in time management, quality control, and safety compliance. Excel in teamwork, communication, and adaptability, ensuring smooth operation and project success.
Thrives on learning new skills quickly and approaches daily challenges with flexibility and openness to changing needs. Superior work ethic with excellent communication, multitasking and prioritization skills.
Efficient stocker and order filler with experience in fast-paced warehouse environments. Skilled in accurate inventory management, product placement, and order processing to ensure seamless operations. Demonstrated ability to improve storage systems for easy access and minimal handling time, significantly enhancing workflow and reducing errors. Proven track record of maintaining cleanliness and organization of stock areas, contributing to overall operational efficiency.
Goal-oriented professional, successful at closing sales, and satisfying customers. Stays on top of changes in marketing, customer purchasing and service standards. Continuously meets and exceeds sales objectives. Creative in overcoming obstacles and satisfying challenging customers.
Dedicated Door-to-Door Sales Representative with a track record in direct customer engagement and product promotion. Notable strengths in persuasive negotiation and rapport-building with diverse customer personalities. Previous roles have significantly contributed to revenue growth through effective sales strategies and diligent client follow-up. Adaptable and responsive to changing customer needs, ensuring a positive sales experience.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Union Worker
I.A.T.S.E. Local 835
Orlando
02.2024 - Current
- Followed instructions from supervisors regarding specific tasks that needed to be completed.
- Ensured that all safety regulations were followed while working onsite.
- Moved heavy objects using dollies, carts, hoists, or other manual labor techniques.
- Cleaned up job sites after completion of projects.
- Loaded and unloaded materials onto trucks for delivery to job sites.
- Performed repetitive assembly tasks with hand and power tools and automated equipment.
- Participated in company training sessions to improve skills and boost process knowledge.
- Prepared items for transportation by installing bracing, padding, and strapping to prevent damage.
- Worked productively as lead or helping team member to drive customer satisfaction.
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
- Ensured safety procedures were followed when operating forklifts, boom lifts and scissor lifts.
Sales Associate
Bloomingdale's
Orlando
10.2024 - 01.2025
- Greeted customers and provided exceptional customer service.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Attended weekly team meetings to review performance goals and objectives.
- Processed credit card transactions quickly and securely.
- Assisted customers with product selection, sizing and styling.
- Helped customers find specific products, answered questions, and offered product advice.
Appointment Setter
Trinity Solar
Maitland
03.2024 - 07.2024
- Documented all activities related to appointment setting processes.
- Maintained accurate records of all customer interactions and transactions.
- Scheduled appointments for customers based on their availability.
- Followed up with customers after scheduled appointments were completed.
- Called no shows and cancellations to reschedule.
- Participated in training sessions to stay updated on product offerings and sales techniques.
- Overcame objections with persuasive approach, highlighting benefits and deflecting concerns.
Sales Associate
Nordstrom Rack
Orlando
10.2023 - 02.2024
- Greeted customers and provided exceptional customer service.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Answered incoming telephone calls to provide store, products and services information.
Solar Sales Consultant
ADT Solar
Kissimmee
08.2023 - 12.2023
- Generated sales leads through cold calling, networking events, conferences.
- Developed and presented solar energy solutions to potential customers.
- Educated homeowners on benefits of solar energy such as potential savings, lowered environmental impacts and likely increases in home value.
- Talked with customers about benefits of solar power in comparison with traditional power services.
- Traveled of time to canvass neighborhoods and prospect for customers on door-to-door basis.
- Managed customer inquiries regarding pricing, delivery dates and product specifications.
- Maintained schedules of appointments with prospective and established customers.
Sales Representative
Best Choice Roofing
Kissimmee
02.2023 - 07.2023
- Developed and maintained relationships with customers to ensure repeat business.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Generated new sales leads through cold calling and networking activities.
- Maintained accurate records of all sales and prospecting activities.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
Sales Associate
Nordstrom
Garden City
10.2022 - 02.2023
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Answered incoming telephone calls to provide store, products and services information.
- Bagged or packaged purchases and wrapped gifts.
- Provided accurate information about products, prices and services.
- Conducted inventories on a regular basis to track stock levels.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
Soccer Coach
Super Soccer Stars
04.2022 - 01.2023
- Facilitated communication between players and staff members when issues arise.
- Enforced rules of conduct amongst team members in order to maintain a professional environment.
- Improved team behavior by modeling correct actions and instilling discipline.
- Created fun games for the children to play.
Grocery Fresh Associate
Amazon
Bethpage
10.2021 - 10.2022
- Adhered to company safety standards while handling merchandise.
- Inspected merchandise prior to stocking shelves for quality assurance purposes.
- Prepare grocery orders for deliveries, and check for accuracy.
- Intake new grocery inventory.
Retail Services
Aramark
Queens
04.2022 - 09.2022
- Engaged customers in professional dialogue to assess product needs effectively.
- Assisted customers with product selection, sizing, and styling to enhance shopping experience.
- Answered inquiries regarding store merchandise and guided customers to desired items.
- Handled customer complaints professionally to resolve issues promptly.
- Completed daily recovery tasks to maintain cleanliness and maximize productivity.
- Organized stockroom shelves by size, color, and style for efficient inventory management.
- Collected payments and provided accurate change to ensure smooth transactions.
Guest Services-Seasonal
Electrify Expo
Uniondale
08.2022 - 07.2022
- Verified guests' tickets on mobile devices prior to entry.
- Facilitated completion of liability waivers via tablets for all guests.
Bulk Material Handler
Nestle Health & Science
Bohemia
04.2022 - 05.2022
- Efficiently processed vitamin capsules, caps, and pills using designated machinery.
- Managed receipt, storage, and distribution of bulk materials to enhance workflow.
- Performed thorough area cleanup at shift's end to ensure compliance with safety standards.
Automotive Sales Consultant
Nissan
Bay Shore
11.2021 - 02.2022
- Greeted customers at arrival to build positive relationships and discuss vehicles.
- Handled customer complaints in a professional manner.
- Answered customer inquiries regarding vehicle availability, specifications, financing terms.
- Arranged test drives for potential buyers, emphasizing key features of the vehicles being tested.
- Maintained up-to-date knowledge of new products and services offered by the dealership.
- Explained differences between models to clients, comparing and discussing capabilities and features.
- Collaborated with other departments within the organization to facilitate efficient workflow processes.
- Prepared sales contracts and other necessary paperwork for vehicle purchases.
- Finalized documentation for contracts, purchase receipts, vehicle registrations, and dealer files.
- Conducted follow-up calls to ensure customer satisfaction after vehicle purchase or service visit.
Guest Services
USTA Billie Jean King National Tennis Center
08.2021 - 09.2021
- Oversaw daily operations of guest services department to ensure exceptional customer experience.
- Collaborated with management teams on new initiatives related to guest services.
- Ensured compliance with company policies and procedures related to guest services.
- Assisted with admissions, ticketing, and guest services activities.
- Remained up-to-date on changes in policies or procedures related to guest services.
- Participated in staff meetings and contributed to the improvement of guest services.
Sortation Associate
Amazon.com
Bethpage
04.2019 - 04.2020
- Organized packages into designated containers for delivery.
- Provided support during peak periods by working extended shifts when required.
- Followed established procedures to handle hazardous material safely.
- Ensured all safety regulations were followed at all times while operating machinery.
- Continuously monitored work area for potential safety hazards or violations.
- Monitored package flow throughout the facility and made adjustments as necessary.
- Maintained accuracy and speed in sorting packages according to size, weight, and destination.
- Communicated effectively with supervisors regarding progress updates on assigned tasks.
- Loaded and unloaded trucks with heavy lifting equipment as needed.
Food Pantry Volunteer
Knights Table Food Pantry
Flushing
01.2020 - 03.2020
- Maintained cleanliness of pantry facility, including floors and shelves.
- Inventoried donated food items to ensure accuracy of records.
- Stocked shelves with donated food items.
- Sorted and organized donations of canned goods, non-perishable food, and other items.
- Organized orders for home delivery, loaded into vehicles and delivered to customers unable to travel to pantry location for pick-up.
- Checked dates on shelf inventory to identify expired goods, discarding when necessary to maintain only inventory safe for consumption.
Security Guard
Andy Frain Services
Southampton
07.2018 - 06.2018
- Provided customer service assistance to staff and visitors in a professional manner.
- Conducted daily security patrols of assigned areas.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
Retail Merchandiser
Crossmark
Commack
12.2013 - 04.2018
- Conducted regular audits of store inventories and restocked shelves as needed.
- Maintained accurate inventory records of all stock items.
- Participated in weekly meetings with store managers to discuss upcoming promotions.
- Inspected stores regularly for proper stocking and display of products.
- Organized product displays in accordance with corporate guidelines.
Seasonal Sortation Associate
Amazon DNY4
Bethpage
12.2017 - 01.2018
- Oversaw docking of delivery trucks to ensure efficient pallet unloading.
- Executed loading of packages onto conveyor belts for sorting.
- Sorted packages into correct containers and prepared them for loading onto delivery vans.
- Collaborated with other team members to ensure efficient workflow of packages through the process line.
- Inspected packages for damage or incorrect labeling prior to sorting.
Data Survey Collector
A+ Staffing, Inc
Bay Shore
04.2017 - 05.2017
- Gathering passenger insights on Suffolk County Transit buses through tablet.
Delivery Driver
Breakaway Courier
Bethpage
06.2016 - 02.2017
- Executed timely delivery of Amazon packages to residential and commercial locations.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Received daily delivery instructions and route assignments from dispatch.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
Merchandiser
The Scotts Miracle-Gro Company
Commack
02.2016 - 02.2016
- Merchandising Scott's products in Home Depot.
- Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
- Maintained a clean and organized work environment at all times.
Children's Small Group Leader
Oasis Day Camp
Wyandanch
07.2015 - 08.2015
- Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
- Provided nurturing and appropriate environment for children of various ages.
- Maintained organized and clean classroom and play areas.
- Encouraged positive behaviors, including patience with teachers and fellow children.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Observed and monitored children's play activities.
- Cared for children in institutional settings.
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Merchandise Execution Associate
Home Depot
Central Islip
08.2013 - 08.2014
- Checked for product quality and quantity accuracy on incoming shipments.
- Utilized hand-held scanners to track inventory levels for accurate reporting purposes.
- Monitored stock levels on a regular basis to ensure shelves are adequately stocked at all times.
- Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Participated in promotional events such as markdowns, end caps, signage updates.
- Printed labels and tags for for-sale merchandise.
- Collaborated with suppliers, manufacturers and retailers to properly execute merchandising plans.
Retail Merchandiser
Crossmark
Farmingdale
07.2010 - 08.2010
- Controlled and sustained adequate stock levels in lumber section of Home Depot.
Retail Associate
Home Goods
Bay Shore
03.2010 - 06.2010
- Unboxed product in backroom and transported to sales floor for proper placement.
- Organized backroom storage areas for efficient access to merchandise.
- Greeted customers and provided excellent customer service.
- Operated cash register accurately and efficiently while processing payments from customers.
- Assisted customers in finding products, answered questions, and made product recommendations.
Driver Helper
United Parcel Service
Farmingdale
12.2009 - 12.2009
- Supported truck driver in timely package delivery to homes and businesses.
- Executed loading and unloading of cargo.
- Ensured proper securing of items in vehicles for optimal safety during transit.
Education
Bachelor of Arts - Human Development & Family Studies
CUNY Queens College
Flushing, NY05.2020
Associate of Arts - General Studies
Valencia College
Kissimmee, FL08-2012
High School Diploma -
North Babylon High School
North Babylon, NY06-2009
Skills
- Microsoft Office
- Verbal and written communication
- Persuasive communication
- Team collaboration
- Time management
- Conflict resolution
- Follow-up processes
- Customer service
- Boom lift
- Forklift
- Scissor lift
- Heavy lifting
- Loading and unloading procedures
- Package handling
- Package pickup and delivery
- Delivery payment collection
- Route optimization
- Inventory stocking
- Planograms
- Cleaning and sanitation
Personal Information
Work Permit: Authorized to work in the US for any employer
Affiliations
- Drawing
- Painting
- Running
- Fishing
- Bowling
Certification
- Mobile Elevating Work Platform Training (ANSI A92.20 Personnel Lifts, ANSI A92.24 Scissor Lifts, ANSI A92.22 Boom Lifts) Trainer's Name: Pete Cinnamella Training Date: August 16, 2024
- Forklift Training (AMSE/ANSI B56.1; Class 1,2,3,4,5 Warehouse Forklifts Propane, Electric, Gas. Pneumatic& Solid Tires. - Trainer's Name: Mitch Fildes Training Date: December 5, 2024
- FLORIDA DEPARTMENT OF FINANCIAL SERVICES - Resident Insurance License 0215- LIFE INCL VAR ANNUITY & HEALTH License Number: G117236. Issue Date: April 29, 2024
Timeline
Sales Associate
Bloomingdale's
10.2024 - 01.2025
Appointment Setter
Trinity Solar
03.2024 - 07.2024
Union Worker
I.A.T.S.E. Local 835
02.2024 - Current
Sales Associate
Nordstrom Rack
10.2023 - 02.2024
Solar Sales Consultant
ADT Solar
08.2023 - 12.2023
Sales Representative
Best Choice Roofing
02.2023 - 07.2023
Sales Associate
Nordstrom
10.2022 - 02.2023
Guest Services-Seasonal
Electrify Expo
08.2022 - 07.2022
Soccer Coach
Super Soccer Stars
04.2022 - 01.2023
Retail Services
Aramark
04.2022 - 09.2022
Bulk Material Handler
Nestle Health & Science
04.2022 - 05.2022
Automotive Sales Consultant
Nissan
11.2021 - 02.2022
Grocery Fresh Associate
Amazon
10.2021 - 10.2022
Guest Services
USTA Billie Jean King National Tennis Center
08.2021 - 09.2021
Food Pantry Volunteer
Knights Table Food Pantry
01.2020 - 03.2020
Sortation Associate
Amazon.com
04.2019 - 04.2020
Security Guard
Andy Frain Services
07.2018 - 06.2018
Seasonal Sortation Associate
Amazon DNY4
12.2017 - 01.2018
Data Survey Collector
A+ Staffing, Inc
04.2017 - 05.2017
Delivery Driver
Breakaway Courier
06.2016 - 02.2017
Merchandiser
The Scotts Miracle-Gro Company
02.2016 - 02.2016
Children's Small Group Leader
Oasis Day Camp
07.2015 - 08.2015
Retail Merchandiser
Crossmark
12.2013 - 04.2018
Merchandise Execution Associate
Home Depot
08.2013 - 08.2014
Retail Merchandiser
Crossmark
07.2010 - 08.2010
Retail Associate
Home Goods
03.2010 - 06.2010
Driver Helper
United Parcel Service
12.2009 - 12.2009
Bachelor of Arts - Human Development & Family Studies
CUNY Queens College
Associate of Arts - General Studies
Valencia College
High School Diploma -
North Babylon High School
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