Ishmael Ali

Responsible for performing clerical and secretary duties to help events and concerts held at Riverbend Music Center & Andrew J. Brady Music Center run efficiently. My duties include:

• Answering phones and emails, screening callers, and managing documents.
• Provide basic administrative support which includes coordinating activities and meetings, preparing expense reports, processing invoices, and contacting team members.
• Supported team with document preparation and data entry tasks, ensuring accuracy and consistency.
• Perform routine clerical duties, such as reviewing mail, making copies, and mailing letters.
• Oversee vendor appointments, maintenance, and environmental upkeep for offices
• Assisted in daily operations by managing scheduling and coordinating meetings.

During my time with Target, I was responsible for maintaining the organization and accuracy of physical and digital records within my Target store by systematically filing documents, retrieving information when requested, and ensuring proper storage and archiving of customer and operational data, all while adhering to company policies and procedures.

My duties included:

• Receive and sort incoming documents, including customer forms, purchase orders, invoices, and internal reports.

• Accurately file documents using established alphabetical and numerical filing systems, both physically and electronically.

• Retrieve requested files promptly and efficiently for staff members across different departments.

• Regularly purge outdated files according to company retention policies.

• Input data from physical documents into relevant computer systems for accurate recordkeeping.

• Verify data accuracy and identify any discrepancies.

• Maintain proper labeling and indexing of files for easy retrieval.

• Manage file storage areas, ensuring files are organized and accessible.

• Respond to customer inquiries regarding document retrieval or record access.

• Assist with customer service issues that may involve accessing customer files.

Aided in the broadcast assistance with the set up of the "Cincinnati Edition" show slot, in which my duties included the set up of equipments and script preparation.

Performed administrative duties such as answering the phone, responding to emails, posting social media updates, and helping schedule and prepare guests before they go on air.

• Assisted in project coordination, ensuring timely completion of tasks and adherence to deadlines.
• Developed documentation for processes, improving clarity and accessibility for team members.