Ishmael Yooku Nyann
Bronx,NY
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
Work History
Operations Department
Dhl head office(taboon loop)
Accra Ghana
07.2019 - 09.2019
- Finding bad addresses and correcting them
- Identified needs of customers promptly and efficiently.
- Resolved customer complaints regarding product or service issues in a timely manner.
- Collaborated with other departments to develop efficient workflow systems across multiple teams.
Administration Assistant
Plam advisory services
Awodome roundabout, Ghana
06.2018 - 09.2018
- Answered incoming calls in a professional manner.
- Greeted visitors in a courteous manner and provided assistance when necessary.
- Provided general clerical support as required by departmental needs.
- Processed incoming mail on a daily basis and responded to inquiries from internal and external customers in a timely manner.
- Ordered office supplies as needed to maintain adequate inventory levels.
Education
West African Senior Secondary School Certificate (WASSCE) -
Adisadel College
Cape-Coast Ghana07-2018
Basic Education Certificate Examination -
Christian Home Academy
Accra Ghana05-2015
Skills
- Scheduling and Planning
- Microsoft Office Expertise
- Client Relations
- Database Management
- Data Entry
- Mail Handling
- Dedicated Team Player
- PC Proficient
Personal Information
- Date of Birth: 04/19/00
- Nationality: Ghanaian
- Marital Status: Single
Languages
English
First Language
References
References available upon request.
Timeline
Operations Department
Dhl head office(taboon loop)
07.2019 - 09.2019
Administration Assistant
Plam advisory services
06.2018 - 09.2018
West African Senior Secondary School Certificate (WASSCE) -
Adisadel College
Basic Education Certificate Examination -
Christian Home Academy
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