Summary
Overview
Work History
Education
Skills
Timeline
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Ishmell Green

Mukwonago,WI

Summary

Quality control professional experienced in developing organization's quality strategy, procedures and processes. Monitor quality performance from supply chain and throughout product development life cycle. Develop and sustain Quality Management System in accordance with ISO 9001 and other applicable standards and business requirements. Manage quality audit program to identify and resolve non-conformities and embed culture of continuous improvement.

Overview

6
6
years of professional experience

Work History

Quality Coordinator

Carlson Tool and Manufacturing
06.2023 - Current
  • Develop and apply quality standards in accordance with company and customer requirements.
  • Reviewed internal and external procedures to ensure compliance to ISO 9001:2015 standards.
  • Collaborated with cross-functional teams to improve overall product performance and customer satisfaction rates.
  • Managed customer complaints efficiently, resolving issues promptly while minimizing negative impact on business operations.
  • Analyzed data trends to identify opportunities for process improvements, leading to a more efficient workflow and higher quality output.
  • Reduced non-conformances with thorough root cause analysis and effective corrective actions.
  • Ensured all products met or exceeded customer requirements through rigorous testing and inspection procedures.
  • Assisted with quality control audits.
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.

Quality Manager

Beyond Vision
02.2020 - 07.2023
  • Developing, implementing, and managing quality management system to ISO 9001-2015 certification
  • Responsible for continuous improvement, value mapping, inspection, preventative and corrective actions, root cause analysis, process audits, and product audits
  • Ensured that SOP’s are properly interpreted, implemented in a timely fashion, and that all staff performs according to all SOP’s.
  • Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
  • Managed and archived quality documentation and participated in internal and external quality audits.
  • Facilitated cross-functional team collaboration, ensuring seamless communication between departments regarding quality matters.
  • Conducted thorough audits to ensure adherence to industry standards and regulatory requirements, maintaining compliance consistently.
  • Mentored and encouraged employees to strive for excellence while fostering professional growth.
  • Coordinated and oversaw periodic audits to evaluate product quality and safety and address non-conformances.
  • Provided training to employees on best practices in quality management, fostering a culture of excellence within the organization.
  • Updated quality control standards, methods, and procedures to meet compliance requirements.
  • Improved quality processes for increased efficiency and effectiveness.
  • Streamlined production processes by identifying areas for improvement and implementing corrective actions.
  • Wrote and implemented new rework procedures to standardize processes and streamline workflow.
  • Increased efficiency of the QMS by regularly reviewing procedures and making updates based on changing business needs or industry advancements.
  • Developed and deployed production control plans and created work instructions and procedures.

Quality Coordinator

Miro MFG, inc
07.2018 - 01.2020
  • Tracked and analyzed key performance indicators and metrics.
  • Worked with directly with engineers, and supervisors in the manufacturing areas.
  • Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
  • Inspection using Faroarm with polyworks.
  • Managed customer complaints efficiently, resolving issues promptly while minimizing negative impact on business operations.
  • Developed monthly, end-of-quarter and other statistical reports for leadership team and quality improvement programs.
  • Performed standard first article inspections and random sampling inspections to verify adherence to customer standards.
  • Conducted regular audits to maintain adherence to ISO 9001 standards and regulations.

Education

A.A.S Quality Engineering -

MATC
01.2018

Skills

  • 5Y
  • 8D
  • ISO 9001-2015
  • Cmm Programming (PcDmis)
  • Lean Manufacturing
  • NCR, RGA’s, CAR’s
  • Ppaps, APQP, FMEA
  • Microsoft Office
  • SysAid
  • Training and Development
  • Corrective Actions
  • Visual inspections
  • Quality Management System
  • Customer Service
  • Quality Metrics
  • Operational Excellence
  • Internal Auditing
  • Document Control
  • Quality Control Analysis
  • Manufacturing Processes
  • Interpersonal Communication
  • Data Collection

Timeline

Quality Coordinator

Carlson Tool and Manufacturing
06.2023 - Current

Quality Manager

Beyond Vision
02.2020 - 07.2023

Quality Coordinator

Miro MFG, inc
07.2018 - 01.2020

A.A.S Quality Engineering -

MATC

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Ishmell Green