Ishna Joseph
Springhill,FL
Summary
Dedicated specialist in youth program facilitation and curriculum development. Known for fostering teamwork and collaboration among participants, contributing to enhanced life skills and mental health awareness within diverse groups.
Overview
5
5
years of professional experience
Work History
Youth Development Specialist
Young Men's Christian Association, YMCA
Spring Hill, FL
04.2025 - Current
- Facilitated engaging youth programs promoting personal development and community involvement.
- Supported implementation of educational workshops enhancing life skills among participants.
- Assisted in coordinating events fostering teamwork and leadership among youth members.
- Developed curriculum materials tailored to diverse age groups and learning styles.
- Collaborated with team members to create a safe, inclusive environment for all youth.
Customer Service Representative
Dollar Tree
Brooksville, FL
06.2022 - 04.2025
- Resolved customer inquiries efficiently, enhancing satisfaction and loyalty.
- Processed transactions accurately, minimizing errors during checkout procedures.
- Trained new team members on operational procedures and customer service standards.
- Handled customer complaints with professionalism, leading to positive resolutions and feedback.
- Maintained a clean and organized store environment, contributing to a pleasant shopping experience.
Custodian
Pasco-Hernando State College
New Port Richey, FL
08.2021 - 05.2022
- Maintained cleanliness and sanitation standards across campus facilities.
- Operated cleaning equipment effectively, ensuring optimal performance.
- Collaborated with team members to complete daily maintenance tasks efficiently.
- Conducted routine inspections to identify and address maintenance needs promptly.
- Implemented safety protocols while handling hazardous materials and chemicals.
Education
High School Diploma -
Central Highschool
Brooksville, FLSkills
- Positive youth development
- Mental health awareness
- Family engagement
- Outdoor education
- STEM education
- Teamwork and collaboration
Timeline
Youth Development Specialist
Young Men's Christian Association, YMCA
04.2025 - Current
Customer Service Representative
Dollar Tree
06.2022 - 04.2025
Custodian
Pasco-Hernando State College
08.2021 - 05.2022
High School Diploma -
Central Highschool