Ishraq Alam
Wilmington,DE
Summary
Tech and Liberal Arts student with a talent in coding and reading. Strong knowledge of programming in multiple languages and speaking multiple languages. Communicative and team-oriented with proficiency in Java(5 years), Python, C++, Oracle DB, SQL DB, Ruby, and Linux. Proven history of fostering leadership skills to meet team, individual and management objectives. Committed Warehouse leader accustomed to managing shipping and receiving operations in high-volume warehouse environments. Team-oriented Warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Energetic individual equipped to work hard in fast-paced, constantly changing environments.
Overview
9
9
years of professional experience
Work History
ICA Warehouse Worker
Target Corporation T3857
Logan, NJ
07.2021 - Current
- Input information into an Excel database system to help and record supply chain data., Helped to make sales calls to help sell different types of insurance
- Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Warehouse Associate
Daimler Trucks Logistics
Swedesboro, NJ
04.2021 - 06.2021
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Operated PC and RF-based computer systems for inventory management.
- Prepared orders for shipment by picking, packing and labeling merchandise.
Lead Technology Coach
Computer Kids Club
Newark, Delaware
09.2019 - 01.2021
- Participated in verifying compliance with service level agreements by maintaining technical uptime levels.
- Designed documentation protocols and standard operating practices to unify technology management efforts across company.
- Troubleshot systems comprised of security alarms and Internet connectivity.
- Maintained authoritative knowledge through continued education and ongoing training.
Sales Development Representative/Accounting Representative
Strategic Connection LLC
Swarthmore, Pennsylvania
07.2020 - 11.2020
- Built and managed accurate sales pipeline to maintain high volume of activity.
- Directed customer leads to connections department for further assistance.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Cashier
Dunkin Donuts
Boothwyn, Pennsylvania
06.2016 - 06.2020
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Library Student Worker
University of Delaware Morris Library
Newark, Delaware
05.2018 - 05.2020
- Performed routine library services such as checking out books, periodicals and other materials.
- Reorganized shelving sections resulting in optimal space usage.
- Assisted students with troubleshooting common computer problems.
- Provided instructions to patrons by explaining and demonstrating proper use of equipment, library automation system and online resources.
Financial Aid Student Worker
University Of Delaware Cashier's Office
Newark, Delaware
12.2018 - 02.2019
- Reviewed financial aid reconciliation reports, calculated amounts and verified totals on related documentation.
- Guided students through financial aid processes, by completing necessary forms and updating account records.
- Double checked payments and documentation of students applying for loans.
- Assisted students and families in filling out financial aid applications.
Education
Master of Science - Management, Management Information Systems
Wilmington University
Bachelor of Arts - History
University of Delaware Newark
440, EDUC387, CISC108, and CISC181 at University of Delaware - undefined
Wilmington University
MGT - undefined
Skills
- Programming Languages:
- Able to program in Java, Python, C, Ruby, SQL, Oracle, Scratch, Word Press, Apache, Pyramid, and Laravel
- Able to organize files in Microsoft Word, Excel, PowerPoint, and QuickBooks
- Arabic
- C (3 years)
- Django (3 years)
- Cash register
- Cold-Calling
- Basic computer skills
- Excellent customer service
- Microsoft Excel(5 years)
- SAS(4 years)
- Order Picking and Processing(2 years)
- Operations Support(2 years)
- Warehouse Logistics(2 years)
- Inventory audits(2 years)
- Stock management(2 years)
- Inventory management(2 years)
- Trend Analysis(2 years)
Languages
- Able to speak in Spanish, French, English, Bengali, Italian, Portuguese, Hindi, and German
Timeline
ICA Warehouse Worker
Target Corporation T3857
07.2021 - Current
Warehouse Associate
Daimler Trucks Logistics
04.2021 - 06.2021
Sales Development Representative/Accounting Representative
Strategic Connection LLC
07.2020 - 11.2020
Lead Technology Coach
Computer Kids Club
09.2019 - 01.2021
Financial Aid Student Worker
University Of Delaware Cashier's Office
12.2018 - 02.2019
Library Student Worker
University of Delaware Morris Library
05.2018 - 05.2020
Cashier
Dunkin Donuts
06.2016 - 06.2020
Master of Science - Management, Management Information Systems
Wilmington University
Bachelor of Arts - History
University of Delaware Newark
440, EDUC387, CISC108, and CISC181 at University of Delaware - undefined
Wilmington University
MGT - undefined
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