Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Director and Cofounder
IELTS Spirit
Dhaka, Bangladesh
05.2018 - Current
Recruited, trained, supervised, evaluated, and mentored staff members.
Identified opportunities for improvement in operational performance metrics.
Conducted regular meetings with department heads to review progress on strategic initiatives.
Developed policies and procedures to ensure compliance with corporate standards.
Reviewed internal reports and identified areas of risk or potential cost savings.
Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
Analyzed customer feedback data to identify trends in product performance or customer service issues.
Managed budgeting and financial planning processes for the organization.
Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
Took 2-3 hour long workshops on different academic topics for the students and teachers.
Head of Junior School, Uttara Campus
Bangadesh International Tutorial
Dhaka, Bangladesh
04.2018 - 11.2022
Conducted Teacher Trainings.
Checked lesson plans, class routines, and exam routines with my subordinate teachers.
Ensured students' safety from classrooms to playgrounds.
Organized regular parent-teacher meetings.
Was in charge of overall management of the school premises.
Monitored budget of school fund.
Homeroom Teacher
Arora International School
Dhaka, Bangladesh
08.2017 - 01.2018
Developed and implemented a variety of instructional plans to meet the individual needs of each student.
Conducted regular meetings with parents and guardians to discuss students' progress, behavior, and academic goals.
Provided guidance on social development issues such as peer pressure, bullying, self-esteem, and communication skills.
Organized classroom activities that encouraged cooperation between students while developing their communication skills.
Collaborated with other teachers to develop curriculum objectives and lesson plans.
Monitored student performance through assessments, tests, observations, and documentation.
Encouraged students to be accountable for their own learning by providing them with feedback on their work.
Created a safe learning environment which promoted positive behavior from all students.
Assistant Teacher
American International School Dhaka
Dhaka, Bangladesh
08.2009 - 06.2017
Assisted classroom teacher in developing and implementing lesson plans.
Supervised small group activities.
Assessed student progress through observation, testing, and feedback from teachers.
Maintained accurate records of student attendance and grades.
Created weekly newsletters for parents detailing upcoming events and activities.
Provided one-on-one help to struggling students during study hall sessions.
Organized instructional materials, bulletin boards, displays, and demonstrations.
Assisted teacher with enrichment activities, correcting papers, or supervising classroom to foster positive learning environment
Lead Teacher
Prince Of Glory
Rochester, MI
02.2006 - 03.2008
Developed and implemented strategies to improve student learning outcomes.
Facilitated meetings with parents and guardians in order to discuss student progress or behavior issues.
Organized activities to promote physical, mental and social development of each child.
Maintained secure and disciplined classroom to provide positive learning environment.
Education
Master of Arts - English Literature
National Univercity
Mirpur, Dhaka
06-2012
Skills
Business Administration
Contract Management
Staff Management
Project Management
Business Development
Budget Control
Certification
Certificates for my unselfish service from former employers
Many certificates for attending seminars on early childhood