Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ishrat Jahan

Hyde Park,IL

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Director and Cofounder

IELTS Spirit
Dhaka, Bangladesh
05.2018 - Current
  • Recruited, trained, supervised, evaluated, and mentored staff members.
  • Identified opportunities for improvement in operational performance metrics.
  • Conducted regular meetings with department heads to review progress on strategic initiatives.
  • Developed policies and procedures to ensure compliance with corporate standards.
  • Reviewed internal reports and identified areas of risk or potential cost savings.
  • Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
  • Analyzed customer feedback data to identify trends in product performance or customer service issues.
  • Managed budgeting and financial planning processes for the organization.
  • Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
  • Took 2-3 hour long workshops on different academic topics for the students and teachers.

Head of Junior School, Uttara Campus

Bangadesh International Tutorial
Dhaka, Bangladesh
04.2018 - 11.2022
  • Conducted Teacher Trainings.
  • Checked lesson plans, class routines, and exam routines with my subordinate teachers.
  • Ensured students' safety from classrooms to playgrounds.
  • Organized regular parent-teacher meetings.
  • Was in charge of overall management of the school premises.
  • Monitored budget of school fund.

Homeroom Teacher

Arora International School
Dhaka, Bangladesh
08.2017 - 01.2018
  • Developed and implemented a variety of instructional plans to meet the individual needs of each student.
  • Conducted regular meetings with parents and guardians to discuss students' progress, behavior, and academic goals.
  • Provided guidance on social development issues such as peer pressure, bullying, self-esteem, and communication skills.
  • Organized classroom activities that encouraged cooperation between students while developing their communication skills.
  • Collaborated with other teachers to develop curriculum objectives and lesson plans.
  • Monitored student performance through assessments, tests, observations, and documentation.
  • Encouraged students to be accountable for their own learning by providing them with feedback on their work.
  • Created a safe learning environment which promoted positive behavior from all students.

Assistant Teacher

American International School Dhaka
Dhaka, Bangladesh
08.2009 - 06.2017
  • Assisted classroom teacher in developing and implementing lesson plans.
  • Supervised small group activities.
  • Assessed student progress through observation, testing, and feedback from teachers.
  • Maintained accurate records of student attendance and grades.
  • Created weekly newsletters for parents detailing upcoming events and activities.
  • Provided one-on-one help to struggling students during study hall sessions.
  • Organized instructional materials, bulletin boards, displays, and demonstrations.
  • Assisted teacher with enrichment activities, correcting papers, or supervising classroom to foster positive learning environment

Lead Teacher

Prince Of Glory
Rochester, MI
02.2006 - 03.2008
  • Developed and implemented strategies to improve student learning outcomes.
  • Facilitated meetings with parents and guardians in order to discuss student progress or behavior issues.
  • Organized activities to promote physical, mental and social development of each child.
  • Maintained secure and disciplined classroom to provide positive learning environment.

Education

Master of Arts - English Literature

National Univercity
Mirpur, Dhaka
06-2012

Skills

  • Business Administration
  • Contract Management
  • Staff Management
  • Project Management
  • Business Development
  • Budget Control

Certification

  • Certificates for my unselfish service from former employers
  • Many certificates for attending seminars on early childhood

Timeline

Director and Cofounder

IELTS Spirit
05.2018 - Current

Head of Junior School, Uttara Campus

Bangadesh International Tutorial
04.2018 - 11.2022

Homeroom Teacher

Arora International School
08.2017 - 01.2018

Assistant Teacher

American International School Dhaka
08.2009 - 06.2017

Lead Teacher

Prince Of Glory
02.2006 - 03.2008

Master of Arts - English Literature

National Univercity
Ishrat Jahan