Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ishrat Mander

San Jose,CA

Summary

Ambitious, career-focused job seeker, with excellent research and technical skills. Detail-oriented and able to learn new concepts quickly. Looking forward to obtain an entry-level Data Analyst position to help career growth while achieving company goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Environmental Health and Safety Intern

Jabil
San Jose, CA
01.2024 - Current
  • Coordinate with all departments within the organization to ensure that all safety requirements are met.
  • Investigate accidents and incidents occurring in the workplace and prepare detailed reports outlining root causes, corrective actions taken.
  • Maintain records of all occupational injuries and illnesses including medical treatment provided to the workers.

Prestige Beauty Advisor

Ulta Beauty Inc.
San Jose, CA
10.2023 - 01.2024
  • Advised customers on current trends in makeup and beauty products.
  • Conducted skin analysis and recommended appropriate skincare regimes for customers.
  • Provided makeup consultations to customers, helping them choose the best products for their individual needs.

Technical Support Advisor

Apple
San Jose, CA
06.2022 - 05.2023
  • In-depth understanding of Apple products
  • Identifing, researching and thrive in resolving technical issues and ensuring customers have a satisfying experience
  • Technical Troubleshooting; Issue Resolution; Documentation and Reporting.

Front Desk Agent

Infinera
San Jose, CA
08.2020 - 05.2022
  • Report and update GSOC
  • Carried out day-day-day duties accurately and effciently
  • Identified issues, analyzed information, and provided solutions to problems.

Customer Service Representative

Ross Dress for Less
San Jose, CA
02.2020 - 01.2022
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and additional support.

Education

Bachelor of Science - Business Analytics

San Jose State University
San Jose, CA
05.2023

High School Diploma -

Santa Teresa High School
San Jose, CA
05-2019

Master of Science - Data Analytics

University of Maryland Global Campus
Adelphi, MD

Skills

  • "R"
  • SQL
  • Python
  • MS Excel
  • Tableau
  • Data Entry
  • Power BI
  • SalesForce
  • Customer Service
  • Problem Solving
  • Quality Reporting
  • Analyzing Problems
  • Incident Reporting
  • First Aid Training

Certification

  • CPR
  • Cosmotology

Languages

English
Full Professional
Punjabi
Full Professional
Hindi
Professional

Timeline

Environmental Health and Safety Intern

Jabil
01.2024 - Current

Prestige Beauty Advisor

Ulta Beauty Inc.
10.2023 - 01.2024

Technical Support Advisor

Apple
06.2022 - 05.2023

Front Desk Agent

Infinera
08.2020 - 05.2022

Customer Service Representative

Ross Dress for Less
02.2020 - 01.2022

Bachelor of Science - Business Analytics

San Jose State University

High School Diploma -

Santa Teresa High School

Master of Science - Data Analytics

University of Maryland Global Campus

Similar Profiles

CREATE PROFILE
Ishrat Mander