Ishrath Razvi
Plano,TX
Summary
Quality assurance professional prepared to deliver meticulous software testing and defect resolution. Known for enhancing software reliability through systematic testing methodologies. Thrives in collaborative environments and adapts to dynamic project needs, specializing in regression testing and problem-solving.
Overview
16
16
years of professional experience
Work History
SOFTWARE QA ENGINEER
Backblaze, Inc.
02.2022 - 11.2024
- Lead weekly software release testing, enhancing process efficiency and accuracy.
- Conducted web and desktop application testing, ensuring seamless user experience.
- Logged and resolved bugs in JIRA, improving software reliability and performance.
- Collaborated on ADA compliance projects, advancing accessibility standards.
- Executed functional testing for authentication and billing, ensuring system integrity.
- Executed comprehensive testing protocols for software releases, ensuring high-quality standards and reducing post-release defects significantly.
- Utilized JIRA for meticulous bug logging and tracking, facilitating prompt resolutions and streamlining the overall quality assurance process.
- Collaborated with cross-functional teams to identify, document, and resolve defects efficiently.
SENIOR SOFTWARE QA ENGINEER
Vivify Health
04.2019 - 02.2022
- Enhanced product quality by providing actionable feedback to Product Managers.
- Led agile ceremonies, optimizing team efficiency and collaboration.
- Mentored new hires, improving onboarding processes and team integration.
- Executed database validation using SQL, ensuring data accuracy.
- Developed and executed test cases, identifying critical issues promptly.
SOFTWARE QA ENGINEER
CED, Inc.
02.2017 - 11.2017
- Led testing initiatives, ensuring seamless software integration and functionality.
- Collaborated with developers to resolve issues, enhancing product reliability.
- Guided off-shore teams, improving efficiency and project delivery.
- Implemented Agile processes, fostering team collaboration and productivity.
- Coordinated cross-functional teams, streamlining communication and project execution.
SOFTWARE QA ENGINEER
ServiceNow, CA
10.2011 - 11.2016
- Led testing on ServiceNow platform, enhancing incident and change management efficiency.
- Customized workflows and modules, improving system usability and user satisfaction.
- Managed cross-functional teams, ensuring timely resolution of critical issues.
- Developed comprehensive test plans, providing actionable insights to management.
- Facilitated Agile processes, driving consistent delivery of high-quality software.
- Executed comprehensive testing on the ServiceNow platform, significantly enhancing application reliability and user satisfaction.
- Mentored junior QA engineers, fostering skill development and knowledge sharing within the team.
QUALITY ASSURANCE ANALYST
Cres Insurance, CA
03.2009 - 07.2011
- Collaborated with developers to resolve defects, enhancing software reliability.
- Executed SQL queries for effective back-end testing.
- Conducted comprehensive end-to-end testing, improving system functionality.
Education
ASSOCIATES - COMPUTER SCIENCE
San Diego Miramar College
San Diego, CA12-2000
Skills
- ServiceNow and JIRA
- Quality Center and TestRail
- Test Planning and Execution
- Functional and Regression testing
- Bug Tracking and Reporting
- SQL Validation
- Accessibility Testing
- Problem Solving and Attention to detail
- Effective communication and Team leadership
- Mobile and Cross-browser testing
LANGUAGES
English, Urdu, Hindi
Timeline
SOFTWARE QA ENGINEER
Backblaze, Inc.
02.2022 - 11.2024
SENIOR SOFTWARE QA ENGINEER
Vivify Health
04.2019 - 02.2022
SOFTWARE QA ENGINEER
CED, Inc.
02.2017 - 11.2017
SOFTWARE QA ENGINEER
ServiceNow, CA
10.2011 - 11.2016
QUALITY ASSURANCE ANALYST
Cres Insurance, CA
03.2009 - 07.2011
ASSOCIATES - COMPUTER SCIENCE
San Diego Miramar College