Hi, I’m
Ishtiaq Ahmad
Sacramento,CA
Summary
Dynamic and results-driven operations leader with 25+ years of experience managing high-volume restaurants and automotive service centers. Proven expertise in employee leadership, financial management, customer service, and business growth. Skilled at streamlining operations, reducing costs, and driving profitability while maintaining strong team performance and customer satisfaction. Bilingual with the ability to connect across diverse teams and clients.
Overview
34
years of professional experience
Work History
Premium Tires and Auto RepairSacramento, CA
Store Manager / General Manager
01.2015 - 09.2025
Job overview
- Directed all aspects of operations for a busy tire and auto repair shop, including sales, service, staffing, and customer relations.
- Recruited, trained, and supervised employees, building a reliable and high-performing team.
- Oversaw full accounting functions: payroll, budgeting, invoicing, and financial reporting.
- Increased profitability by implementing sales strategies and improving customer retention.
- Negotiated with vendors and managed inventory to optimize costs.
- Maintained compliance with workplace safety, environmental regulations, and quality standards.
Taco Bell / Santabell Inc. & LTD Management, LLCNorthern California
Restaurant General Manager
01.1997 - 01.2015
Job overview
- Managed three of the highest-volume Taco Bell locations in Northern California.
- Hired, trained, and coached staff, maintaining high morale and reducing turnover.
- Consistently exceeded targets in labor cost control, food cost control, and customer service scores.
- Achieved average QSC&H (Quality, Service, Cleanliness & Hospitality) scores of 90%+ two years consecutively.
- Oversaw sales forecasting, budgeting, and cost control to ensure sustained profitability.
- Implemented company standards in food safety, cleanliness, and operational excellence.
Taco Bell / Santabell Inc.Sacramento, CA
Assistant Restaurant General Manager
01.1992 - 01.1997
Job overview
- Supported General Manager in daily operations and staff supervision.
- Assisted in hiring, scheduling, and training employees.
- Ensured compliance with food safety, sanitation, and cost-control procedures.
Education
American River College
from Business & Accounting Coursework
Skills
- Operations & Team Leadership
- Financial & Budget Management
- Hiring, Training & Staff Development
- Customer Service Excellence
- Sales & Business Development
- Process Improvement & Cost Control
- Vendor & Inventory Management
- Compliance & Safety Standards
Languages
English (Fluent)
Urdu, Hindi, Punjabi (Fluent)
Timeline
Store Manager / General Manager
Premium Tires and Auto Repair
01.2015 - 09.2025
Restaurant General Manager
Taco Bell / Santabell Inc. & LTD Management, LLC
01.1997 - 01.2015
Assistant Restaurant General Manager
Taco Bell / Santabell Inc.
01.1992 - 01.1997
American River College
from Business & Accounting Coursework
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