Isi Eliboh
Dallas,TX
Summary
Dedicated Certified Nursing Assistant with a proven track record at Family Medicine, specializing in patient care and HIPAA compliance. Leveraged compassionate caregiving and meticulous attention to detail to enhance patient satisfaction and safety. Excelled in infection control and patient assessments, fostering trust and improving care standards.
Overview
6
6
years of professional experience
Work History
Certified Nursing Assistant
Family Medicine
11.2021 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Followed directions of licensed nurses to administer medications and treatments.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Upheld infection control and prevention policies across different patient-facing areas.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Medical Receptionist
Care Now
10.2018 - 08.2021
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Maintained current and accurate medical records for patients.
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
- Organized essential medical documents, streamlining access to vital information for healthcare providers during appointments.
- Maintained strict confidentiality of patient records in compliance with HIPAA regulations.
- Received and routed laboratory results to correct clinical staff members.
- Maintained confidentiality and privacy of patient information, adhering to HIPAA regulations.
Education
Certified Phlebotomy Technician
Lagacy Career Institute
Dallas, TX09.2024
B.Sc. - Business Administration
Ambros Ali University
Nigeria 06.2013
Skills
- Patient care
- HIPAA compliance
- Reliable team player
- Direct patient care
- Dressing assistance
- Safety precautions
- Compassionate caregiver
- Medical terminology
- Healthcare ethics
- Maintaining privacy
- Patient management
- Specimen collection
- Blood glucose testing
- Observing responses
- Quality assurance
- Quality assurance controls
- IV maintenance
- Dementia and Alzheimer's care
- Family support and assistance
- Monitoring fluids
- CNA certification
- Infection control procedures
- Patient assessments
- Valid state driver's license
- Feeding assistance expert
- Trustworthy companion
- Transporting patients
- Responding to emergencies
- End-of-life care
- Recording vital signs
- Alzheimer's and dementia care
Timeline
Certified Nursing Assistant
Family Medicine
11.2021 - Current
Medical Receptionist
Care Now
10.2018 - 08.2021
Certified Phlebotomy Technician
Lagacy Career Institute
B.Sc. - Business Administration
Ambros Ali University
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