Isiah Augustin

organized, planned and implemented strategies in coordination with store manager to enhance store operations.

managed stock orders and ensured timely restocking of inventory.

created and maintained employee scheduling to optimize coverage for efficient store operation.

conducted training for new hires and facilitated the onboarding process.

managed and maintained customer account preferences for seamless ordering process.

oversaw daily store operation as acting store manager and managed all aspects of the store during managers absence

implemented bussines strategies to meet sales goals.

managed store set up including shelves merchandise displays and planograms to ensure product visibility .

contacted customer for sales leads to increase stores profit.

• Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
• Pushed and stocked product in multiple departments and consistently met time targets.
• Increased customer satisfaction by providing exceptional product knowledge and recommendations tailored to individual needs.
• Managed and maintained store layouts by placing in-demand products in areas visible to customers to maximize sales.
• greeted and serviced guest with minimal disruption to ensure a positive shopping experience

• Operated cash registers, performed all cash handling functions, and provided exceptional service

Maintain a safe working environment and performed monthly store inventory

• Utilized ZNET to assist customers in locating merchandise and or provide suitable alternatives

• Maintained product knowledge and current promotions through AutoZone systems and information sources

• Assisted customers with installation of products such as batteries, wiper blades and light bulbs

• Diagnosed automobile problems and recommended solutions and utilized OBDII to read codes from automobiles

Handled customer inquiries and resolved any complaints efficiently, maintaining high customer satisfaction

• Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
• Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
• Monitored safety of guests in and around swimming pool.
• Provided friendly customer service to guests and addressed concerns.