Summary
Overview
Work History
Education
Skills
Timeline
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Isiah Bell

East Taunton,MA

Summary

Highly motivated and experienced professional accustomed to thriving in fast-paced and demanding work environments. Committed to continuous learning and possessing a natural ability to quickly grasp and apply new knowledge with precision and efficiency. Dedicated to personal and professional growth, always seeking opportunities to further develop skills and expertise.

Overview

9
9
years of professional experience

Work History

Sales Consultant

Vantage Solar
08.2023 - Current
  • Identified and engaged with potential customers through various means, including cold calling, referrals, networking, and attending industry events
  • Developed and maintained a database of leads and effectively prioritized them for sales outreach
  • Educated customers on the advantages of solar energy, including cost savings, environmental benefits, and available incentives or rebates
  • Explained the solar installation process, system components, and financing options to potential customers
  • Visited customers' locations to evaluate their energy needs, roof suitability, and sun exposure to determine the optimal solar system size and design
  • Collaborated with design and engineering teams to create personalized solar energy proposals based on site assessments and customer preferences
  • Presented proposals to customers, address their questions and concerns, and negotiate terms to secure contracts
  • Worked closely with the sales team to achieve individual and team sales targets, sharing insights and best practices to enhance overall sales effectiveness
  • Assisted customers in completing necessary paperwork and contracts for solar system installation, financing, and incentives
  • Built and maintained strong relationships with customers by providing exceptional customer service throughout the sales process and addressing any post-sale inquiries or concerns

Retail Sales Consultant

Joseph A Bank, Clothing Retail
05.2022 - 08.2023
  • Engaged as a member of a high-performing team through trust, commitment, and a focus on results
  • Built relationships with customers from greeting through post-sale contact
  • Consistently demonstrated the benchmark selling techniques for retail sales, custom clothing sales, and special occasion rentals
  • Continuously encouraged and participated in team selling and positively impacted the achievement of the store sales volume and metrics goals
  • Assisted with visually merchandising, set up, and other store-related projects, as well as conducting merchandise stock counts
  • Handled the cash register, as a cashier, at the point of sale in the store.

Front Desk Agent

Renaissance Hotel
01.2020 - 04.2022
  • Reviewed guest information and payment options, checking for accuracy and completeness
  • Greeted incoming guests warmly, issued room keys and shared information on policies and amenities
  • Supervised daily operations of hotel front desk in absence of manager
  • Answered telephones and greeted visitors to assist, answer questions and direct
  • Posted charges, updated accounts and issued bills to departing guests
  • Facilitated successful front desk operations for high-volume hotel
  • Coordinated with internal departments to handle a wide range of guest needs
  • Worked with housekeeping and maintenance staff to address and resolve building and room issues
  • Wrote and maintained incident reports, daily activity logs, and other documents as requested by management
  • Collaborated with internal team to prioritize and complete guest check-in and check-out and deliver amenities
  • Welcomed patrons to the front desk and engaged in friendly conversations while conducting the check-in process.

Front Desk Agent

Courtyard by Marriott
05.2017 - 02.2019
  • Answered telephones and greeted visitors to assist, answer questions and direct
  • Handled payment processing and provided customers with receipts and proper bills and change
  • Promoted loyalty by signing customers up for rewards program and encouraged repeat stays through exceptional service
  • Responded to inquiries and room requests made online, by phone, and via email
  • Greeted incoming guests warmly, issued room keys and shared information on policies and amenities.

Product Associate

Collins Sports Medicine
04.2016 - 04.2017
  • Selected products and items from shelves and pallets for customer orders
  • Recommended disposal of obsolete stocks to write off unsellable items from inventory
  • Printed accurate labels and applied to boxes, crates, and containers prior to shipment
  • Received and counted stock items, recording data manually or on a computer for inventory purposes
  • Read orders to ascertain catalog numbers, sizes, and quantities of merchandise.

Education

Bachelor of Science - Psychology

Bridgewater State University
Bridgewater, MA

Skills

  • Calm and Professional Under Pressure
  • Customer Service
  • Check In and Check Out Procedures
  • Verbal and Written Communication
  • Teamwork and Collaboration
  • Customer Data Confidentiality
  • Customer Relations
  • Records Management
  • Problem Solving
  • Computer Skills (Word, Excel)
  • Account Balancing
  • Responding to Difficult Customers
  • Phone and Email Etiquette
  • Upbeat and Positive Personality
  • Data Entry
  • Invoicing and Billing
  • Problem-Solving
  • Payment Processing
  • Greeting Guests
  • Sales Experience
  • Scheduling
  • Lead Generation
  • Data Analysis

Timeline

Sales Consultant

Vantage Solar
08.2023 - Current

Retail Sales Consultant

Joseph A Bank, Clothing Retail
05.2022 - 08.2023

Front Desk Agent

Renaissance Hotel
01.2020 - 04.2022

Front Desk Agent

Courtyard by Marriott
05.2017 - 02.2019

Product Associate

Collins Sports Medicine
04.2016 - 04.2017

Bachelor of Science - Psychology

Bridgewater State University

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Isiah Bell