Isiah Brown
Philadelphia,PA
Summary
Dedicated professional with a strong work ethic and attention to detail, previously at ISS Facility Services. Proven ability in maintaining safety and cleanliness while collaborating effectively with teams. Skilled in incident reporting and conflict de-escalation, ensuring a secure environment and enhancing overall service quality. Flexible with scheduling and committed to excellence.
Overview
4
4
years of professional experience
Work History
Union Cleaner
ISS Facility Services
Philadelphia, PA
02.2026 - Current
- Maintained cleanliness and sanitation of designated areas to enhance facility safety.
- Operated cleaning equipment effectively, ensuring optimal performance and maintenance.
- Collaborated with team members to complete tasks efficiently and uphold service standards.
- Implemented waste disposal procedures in compliance with health regulations and company policies.
Stocker
Great Value Grocery
54th Chester Ave
12.2024 - 09.2025
- Restocking shelves: Refill products as they sell so items are always available.
- Unloading deliveries: Help receive shipments, break down pallets, and move products to the sales floor or backroom.
- Organizing products: Place items in the correct spots, front-facing and neatly arranged.
- Checking dates & quality: Rotate stock (first-in, first-out), remove expired or damaged items.
- Inventory awareness: Let supervisors know when items are low or missing.
- Keeping areas clean: Maintain tidy aisles, shelves, and storage areas.
- Help customers find items or answer basic questions.
- Direct customers to the right aisle or call for assistance when needed.
- Often involves physical activity (lifting, bending, standing).
- Many stockers work early mornings, nights, or overnight when the store is less busy.
Security
Publix Security
Philadelphia, PA
03.2024 - 09.2024
- Assisted in safeguarding property and products while fostering a secure shopping atmosphere. Actively contributed to problem prevention through visible presence.
- Monitored shoppers and employees to identify potential shoplifting incidents. Assisted in maintaining a secure shopping environment through vigilant observation. Reported suspicious behavior to management for further investigation.
- Monitored and patrolled store entrances, exits, and parking areas to identify potential issues proactively.
- Monitored CCTV systems to observe activities and assist in incident reviews. Reviewed footage to support investigations and enhance security measures.
- Managed incident response for theft disturbances and emergencies, ensuring adherence to store procedures.
- Monitored access points to verify authorized personnel entering restricted areas. Assisted in maintaining security protocols in staff-only zones. Observed and reported any unauthorized access attempts.
- Facilitated de-escalation by calming tense situations and resolving conflicts without force.
- Assisted teams during fire incidents, medical emergencies, and evacuation procedures. Supported community safety efforts through active participation in emergency response activities. Provided aid to individuals in distress during critical situations.
- Compiled detailed incident reports to ensure clarity and accuracy for management and law enforcement review.
- Assisted customers in feeling secure and provided necessary directions.
- Facilitated employee support by promptly addressing reported concerns.
- Ensured compliance with laws, store policies, and use-of-force guidelines.
- Maintained vigilance, respect, and neutrality in all interactions.
Car Washer
R.E.D.Z Car Wash
Philadelphia, PA
10.2021 - 12.2022
- Operated various car washing equipment to ensure thorough cleaning and detailing of vehicles.
- Applied wax and polish to enhance vehicle appearance and protect surfaces.
- Conducted inspections of vehicles for damages or issues prior to wash services.
- Maintained cleanliness of work area and equipment to adhere to safety standards.
Education
High School Diploma -
Hardy Williams Mastery Charter School
5400 Warrington Ave06.2023
Skills
- Reliability & punctuality
- Strong work ethic
- Attention to detail
- Time management
- Team collaboration
- Ability to follow procedures
- Problem-solving
- Calm under pressure
- Flexible scheduling (overnight / weekends)
- Surveillance & loss prevention
- Inventory management & order fulfillment
- Incident reporting & documentation
- Warehouse safety procedures
- Conflict de-escalation
- Heavy lifting & physical endurance
- Teamwork & communication
- Reliable, punctual, and detail-oriented
- Positive behavior support
- Classroom or campus assistance
- Youth behavior awareness
- Patience, empathy, and emotional control
- Ability to remain calm under pressure
Timeline
Union Cleaner
ISS Facility Services
02.2026 - Current
Stocker
Great Value Grocery
12.2024 - 09.2025
Security
Publix Security
03.2024 - 09.2024
Car Washer
R.E.D.Z Car Wash
10.2021 - 12.2022
High School Diploma -
Hardy Williams Mastery Charter School