TaJanea Robinson
Concord,CA
Summary
Adept at elevating cleanliness standards and enhancing facility safety, my tenure at the University of California, Berkeley, showcases a commitment to continuous improvement and exceptional customer service. Leveraging strong communication and organizational skills, I've significantly contributed to emergency preparedness and training initiatives, ensuring meticulous attention to detail in all custodial duties. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level custodial position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Senior Custodian
University of California, Berkeley
02.2016 - Current
- Played a key role in emergency preparedness by participating in drills, maintaining knowledge of evacuation procedures, and ensuring all safety equipment was functional and accessible.
- Contributed to the overall company mission by identifying opportunities for continuous improvement within the custodial department.
- Assisted in training new custodians, helping them understand company policies and learn best practices for maintaining facilities.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Consistently met strict deadlines for event setup and teardown, ensuring smooth operations in multi-purpose spaces.
- Provided exceptional customer service to building occupants by addressing their questions or concerns in a professional and courteous manner.
- Maintained a well-organized supply inventory, ensuring availability of necessary cleaning products and tools for daily tasks.
- Increased customer satisfaction by responding to requests for additional cleaning services in a timely manner.
- Sanitized and maintained floors by sweeping, mopping and refinishing.
- Performed custodial duties to maintain area in clean and habitable condition.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Responded immediately to calls from personnel to clean up spills and wet floors.
Maid
Merry Maids
09.2015 - 01.2016
- Improved cleanliness standards by implementing thorough cleaning routines and using appropriate cleaning products.
- Maintained a safe and healthy environment for clients by regularly sanitizing surfaces and properly disposing of waste.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Managed laundry duties effectively, ensuring clothing items were treated according to care instructions for optimal results.
- Reduced client complaints through consistent attention to detail and maintaining high quality cleaning standards.
- Demonstrated excellent customer service skills, addressing client concerns promptly and professionally.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
Education
High School Diploma -
Vanden High School
Fairfield, CA05.2013
Skills
- Strong Communication Skills
- Reliability and punctuality
- Organizational abilities
- Cleaning
- Waste disposal
- Problem-Solving
- Attention to Detail
- Multitasking
- Active Listening
- Self Motivation
Timeline
Senior Custodian
University of California, Berkeley
02.2016 - Current
Maid
Merry Maids
09.2015 - 01.2016
High School Diploma -
Vanden High School