Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Isiah Christensen

Hilo

Summary

Direct Support Professional with extensive experience at Full Life, specializing in medication administration and compassionate client care. Demonstrated success in enhancing individual well-being through effective communication and crisis intervention strategies. Focused on promoting independence and safety for individuals with mental disabilities while ensuring accurate case documentation. Committed to maintaining a safe and supportive environment for all participants.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Direct Suppport Professional

Full Life
Hilo
05.2024 - Current
  • Provided guidance and support to ensure safety of individuals served.
  • Assisted individuals with daily living activities such as bathing, dressing, and grooming.
  • Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
  • Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
  • Collaborated with other staff members to develop individualized service plans for each participant.
  • Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
  • Accompanied or transported clients to appointments, errands and social activities.
  • Safely transferred participants with a Hoyer lift from bed to wheelchair, and vice versa.
  • Followed care plan and directions to administer medications.

Courtesy Cashier

KTA Super Store
Hilo
09.2022 - 03.2024
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer inquiries regarding store policies and procedures.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Resolved customer complaints professionally in accordance with company policy.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Maintained cleanliness of checkout area by sweeping floors and wiping down counters.
  • Demonstrated knowledge of store layout to assist customers in finding desired items quickly.
  • Greeted customers in a friendly and professional manner.
  • Returned all carts from outside to inside by hand or the "Quick Cart"

Education

High School Diploma -

Waiakea High School
HIlo
05-2022

Skills

  • Medication administration
  • Behavior monitoring
  • Individualized service planning
  • Daily living support
  • Personal care assistance
  • Crisis intervention
  • Client transportation
  • Customer service
  • Effective communication
  • Case documentation
  • Compassionate client care
  • Mobility assistance
  • First aid and safety
  • First aid and CPR
  • Record keeping

Certification

  • CPR Certification

Languages

English
Professional

References

References available upon request.

Timeline

Direct Suppport Professional

Full Life
05.2024 - Current

Courtesy Cashier

KTA Super Store
09.2022 - 03.2024

High School Diploma -

Waiakea High School

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