Summary
Overview
Work History
Education
Skills
Timeline
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Isiah Cook

Summary

Veteran with 6 years hands-on experience as a Systems Administrator. Skilled in constructing solutions in Microsoft Azure, VMware, and conducting system upgrades and installations on Windows Server. Continuous education focusing on personal and professional development. Proven history of adapting to complex situations and exceeding expectations.

Overview

6
6
years of professional experience

Work History

System Administrator

AccountabilIT
06.2024 - Current
  • Managed Service Provider
  • Collaborated with Matrix Medical Network as their remote support specialist, positively impacting TTCs and driving overall client satisfaction.
  • Continued to perform all duties and responsibilities from previous role in current position.

Systems Administrator

Matrix Medical Network
Remote- Phoenix, AZ
04.2022 - 06.2024
  • Implemented efficient patch management procedures to enhance system security and minimize vulnerabilities.
  • Implemented effective Identity and Access Management solutions.
  • Administered Dynamics 365
  • Provided technical support to end-users across the organization with IT related issues and queries.
  • Developed ESXi hosts within a physical infrastructure
  • Managed Linux servers, ensuring their consistent administration and maintenance
  • Utilized Powershell to streamline and automate various tasks
  • Proficient in handling VCenter administrative tasks
  • Managed and maintained Windows server infrastructure
  • Enhanced exchange administration.
  • Demonstrated strong proficiency in managing Microsoft Azure operations
  • Monitored license cost and business expenditure to prevent over spending on licensed products.
  • Oversaw the administration of Microsoft Teams to enhance productivity

Systems Administrator

United States Marine Corps
Okinawa, Japan
05.2018 - 03.2022
  • Ensured prompt resolution of trouble tickets related to account creation, port activation, and equipment discrepancies
  • Troubleshot network outages and connectivity issues for a diverse range of 200 assets.
  • Implemented effective training strategies for company personnel.
  • Ensured the continuous functionality of all IT equipment by implementing effective inventory control measures for equipment, supplies, tools, and replacement parts.
  • Delivered end user support, administered user permissions, and allocated permissions as needed through active directory.
  • Assisted in multi-continental support for various locations worldwide

Systems Supervisor

United States Marine Corps
Okinawa, Japan
06.2019 - 06.2021
  • Managed a team of 20 system administrators responsible for supporting 80 sites.
  • Implemented proactive measures to identify and address vulnerabilities effectively.
  • Nessus
  • Assured Compliance Assessment Solutions (ACAS)/ Host Base Security Systems (HBSS)
  • Achieved positive results by effectively managing changes within the organization.
  • Perform regular updates and upgrades to a cluster of 200 Virtual Machines
  • Identity and Access Management
  • Windows server administration
  • Linux server administration
  • SCCM
  • Cisco UCS

Education

Associates Degree - General Studies Computer Studies

University of Maryland Global Campus
08-2024

Microsoft Certified: Microsoft Azure Fundamentals Microsoft -

01.2021

VMware Certified Professional- Data Center Virtualization VMware -

01.2021

CompTIA Security -

01.2020

Bachelor of Science - Cybersecurity Technologies

University of Maryland Global Campus

Microsoft Certified: Microsoft Azure Administrator Associate Microsoft -

Skills

  • Incident Management
  • Azure Administration
  • Systems Management
  • Cloud Infrastructure
  • Leadership
  • User support
  • Active Directory
  • Patch Management
  • VMware Administration
  • Server Administration

Timeline

System Administrator

AccountabilIT
06.2024 - Current

Systems Administrator

Matrix Medical Network
04.2022 - 06.2024

Systems Supervisor

United States Marine Corps
06.2019 - 06.2021

Systems Administrator

United States Marine Corps
05.2018 - 03.2022

Associates Degree - General Studies Computer Studies

University of Maryland Global Campus

Microsoft Certified: Microsoft Azure Fundamentals Microsoft -

VMware Certified Professional- Data Center Virtualization VMware -

CompTIA Security -

Bachelor of Science - Cybersecurity Technologies

University of Maryland Global Campus

Microsoft Certified: Microsoft Azure Administrator Associate Microsoft -

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Isiah Cook