Isiah Cotton

ICE Safety Solutions — Public Safety Support Specialist — Prepared classrooms, organized instructional materials, assisted instructors and participants, and ensured that CPR mannequins, AED trainers, first-aid supplies, and other safety equipment were clean, complete, and ready to use. Prepared equipment and supplies for public safety demonstrations and events by packing, loading, transporting, and organizing CPR mannequins and safety gear in accordance with show and class guidelines. During non-class hours, I maintained and organized the warehouse by inventorying equipment, marking and storing supplies, keeping work areas clean, identifying missing or broken goods, and assisting in making materials ready for future training sessions and events. Worked in a professional public safety atmosphere, interacting with noteworthy individuals such as Marshawn Lynch and Andre Ward, all while representing the organization with professionalism, dependability, and a strong attention to detail.

• Consistently lifted materials weighing as much as 100 plus pounds.

Graduate Football Assistant and Offensive Line Coach – Responsible for coaching, developing and mentoring student-athletes within a competitive collegiate football team. Coordinated and conducted offensive line position briefings and practices emphasizing technique, fundamentals, blocking assignments, footwork, hand placement, leverage, pass protection and run-blocking principles. Scouted strengths and weaknesses, as well as areas for development through reviewing game film and practice performance. Provided individual teaching and constructive criticism to enhance players athletically and academically. Helped prepare for weekly games by studying opponents, analyzing defensive fronts and patterns, designing blocking schemes and conveying assignments and adjustments to the offensive linemen. Fostered great relationships with student-athletes through daily mentorship, accountability, inspiration and leadership to build positive and disciplined team culture. Worked with head coach and offensive coaching staff on practice planning, game strategy, player development and general program management. Assisted in recruitment and prospective student-athlete evaluations, team activities, equipment organization, and other administrative duties involved in running a collegiate football program. Developed great leadership, communication, organization, problem-solving, time-management and team-building abilities while working effectively in a fast-paced, highly competitive workplace.

Several well-known residential, business, technology, and entertainment establishments, such as Leigh Senior Apartments, Google in Mountain View, Roku in San Jose, and Avaya Stadium, received expert security services. Performed regular patrols inside and outside to identify suspicious activity, safety risks, unauthorized entry, and security issues, monitoring parking lots, common spaces, restricted areas, entrances, and neighboring property. maintained a professional and customer-focused presence while managing access control by confirming the credentials of employees, residents, visitors, contractors, vendors, and events. Respond to resident concerns, disturbances, alarms, medical crises, suspicious behavior, and other situations at Leigh Senior Apartments while safeguarding residents, employees, guests, and property. Monitoring CCTV and security systems, patrolling, responding to alarms and incidents, helping staff and guests, keeping an eye on contractors and deliveries, safeguarding facilities and sensitive areas, and enforcing site-specific security policies and procedures were all ways that I provided corporate security at Google and Roku. During sporting events and large-scale gatherings at Avaya Stadium, I oversaw gates, concourses, seating areas, restricted zones, and outside grounds. I also helped with crowd management and access control, responded to medical emergencies and disturbances, supported evacuation and emergency procedures, and kept a visible security presence to foster a safe environment. Maintained thorough daily activity logs and incident reports throughout all assignments; effectively communicated with supervisors, client representatives, coworkers, law enforcement, fire and medical personnel, and emergency responders; identified and reported safety and security vulnerabilities; defused tense situations; used good judgment under pressure; and continuously upheld confidentiality, professionalism, situational awareness, and adherence to client policies and procedures.

Oversaw daily shipping and order fulfillment across the COVID-19 Pandemic, including the accurate processing, picking, packing, and preparation of customer orders for dispatch. Created and printed shipping labels, validated order information and addresses, packed products according to corporate protocols and made sure all finished orders were ready for timely delivery. Responded to consumer requests via email, providing information on shipping, order status updates, resolving delivery issues, and addressing customer concerns. Organized and managed shipping records, coordinated departing shipments and delivered completed orders to the post office for processing. • Worked in a fast paced atmosphere with little supervision, maintaining accuracy, efficiency, organization and a high level of customer service throughout a period of rising demand and operational issues.