ISIAH GOLDEN Jr.
Ridgeland,MS
Summary
Logistics professional with reputation for high standards and achieving results. Proven track record in optimizing supply chain operations and enhancing efficiency. Known for strong team collaboration and adaptability, bringing expertise in inventory management and vendor relations.
Experienced with logistics coordination and supply chain management. Utilizes problem-solving skills to ensure efficient operations and timely deliveries. Track record of effective leadership and fostering collaborative team environments.
Overview
10
10
years of professional experience
Work History
Warehouse Manager
Best Buy
11.2025 - Current
- Managed warehouse operations including inventory control, safety compliance, and product handling.
- Conducted daily inventory audits, resolving discrepancies to maintain stock accuracy.
- Coordinated with purchasing, accounting, and marketing to ensure timely product flow.
- Oversaw shipping/receiving functions, including loading merchandise and processing packages.
- Ensured adherence to company policies regarding attendance, safety, and operational procedures.
- Oversaw daily warehouse operations, ensuring efficient workflow and adherence to safety protocols.
- Managed inventory control processes, optimizing stock levels and reducing discrepancies.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Trained and mentored staff on best practices for inventory management and safety protocols.
- Conducted research to address shipping errors and packaging mistakes.
- Promoted brand at industry events and through ongoing networking efforts.
- Prospected for leads to build pipeline and convert to sales opportunities.
Warehouse Logistics Manager
Thermo King of Southeast
06.2025 - 10.2025
- Oversaw parts inventory, cost control, and stock availability to support service operations.
- Built strong vendor relationships, negotiated pricing, and ensured timely parts delivery.
- Developed sales strategies to meet revenue targets while increasing customer satisfaction.
- Trained and supervised department staff to improve performance and workflow efficiency.
- Managed annual budgeting, spending, and profitability for the parts department.
- Managed inventory levels to ensure availability of critical parts for service operations.
- Coordinated with suppliers to streamline parts procurement and delivery processes.
- Implemented efficient storage solutions to optimize warehouse space utilization.
- Trained team members on best practices for parts handling and inventory management.
- Led cross-functional teams to optimize operational efficiency and reduce costs.
- Negotiated favorable contracts with suppliers that resulted in cost savings without compromising on service or quality levels.
Supervisor
Service Master Cleaning
01.2025 - 09.2025
- Led daily operations for a team of 8+ staff, ensuring high standards of cleanliness and safety.
- Maintained inventory of supplies and coordinated procurement as needed.
- Conducted inspections, performance reviews, and staff training to improve compliance.
- Supported end-to-end purchasing functions including material sourcing and vendor evaluations.
- Collaborated with operations and finance to improve material flow and reduce costs.
- Led cleaning crew in daily operations, ensuring high standards of cleanliness and safety.
- Developed training programs for new staff, enhancing team performance and operational efficiency.
- Implemented quality control measures, maintaining compliance with sanitation regulations and company policies.
- Led safety training sessions, promoting compliance with industry regulations and enhancing team awareness.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Evaluated employee performance and recommended promotions, transfers and dismissals.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Coordinated inventory management, ensuring adequate supplies for seamless service delivery.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Counter Parts Specialist
Mac Haik Jeep
03.2023 - 06.2025
- Identified and sourced accurate parts using catalogs and technical documentation.
- Worked with suppliers to ensure cost-effective and timely procurement.
- Managed stock levels and improved inventory accuracy through audits and cycle counts.
- Created weekly assembly schedules and supported engineering changes and prototype builds.
- Played a key role in implementing a new ERP system.
- Coordinated production and shipments to meet customer demand.
Manager
NAPA Auto Parts
11.2021 - 01.2023
- Supervised warehouse staff, scheduling, inventory, and order fulfillment.
- Ensured safety compliance and improved organizational safety culture.
- Monitored vendor programs and allocations to manage training and operational needs.
- Oversaw repairs, preventive maintenance, and facility inspections.
- Developed operator training programs and maintained compliance with standards.
- Trained and mentored staff on best practices in parts handling and customer service.
- Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
- Identified areas of inefficiency within the department and developed targeted solutions to address these issues, resulting in cost savings and improved processes.
Operations Supervisor
SEJ Services
02.2019 - 11.2021
- Streamlined cleaning and warehouse procedures, improving efficiency and client satisfaction.
- Supervised daily operations, fleet management, and equipment maintenance.
- Ensured compliance with health, safety, and quality standards.
- Trained and evaluated staff performance; maintained operational documentation.
- Completed bi-weekly payroll for 15 employees.
Medical Support Assistant
VA Medical Center
01.2016 - 01.2019
- Managed patient scheduling, insurance verification, and record maintenance.
- Provided administrative support to executive leadership.
- Coordinated travel, meetings, and internal communications.
- Conducted RFQs, contract coordination, and supplier risk assessments.
- Issued purchase orders, tracked deliveries, and resolved invoice discrepancies.
- Managed patient scheduling and appointment coordination to optimize workflow efficiency.
- Facilitated communication between patients and healthcare providers, enhancing patient satisfaction and care continuity.
- Supervised front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Managed patient records using electronic health record systems to maintain accuracy and confidentiality.
- Trained and mentored junior staff on administrative procedures and customer service best practices.
- Improved efficiency in the medical support department by implementing new record-keeping systems and procedures.
- Facilitated smooth patient flow throughout the clinic by efficiently coordinating appointments, referrals, and room availability.
- Managed patient scheduling and appointments to optimize clinic workflow.
- The strongest resumes quantify results. Consider adding numbers to your achievements. E.g., 'Managed approximately 30 incoming calls, emails and faxes per day from customers.'
Education
Associate Degree - Small Engine Repair
Hinds Community College
Raymond, MS11-2009
High School Diploma -
Callaway High School
Jackson, MS05-2006
Skills
- Purchasing & Procurement
- Inventory Management
- Vendor Negotiation
- Logistics Coordination
- ERP Systems (CDK, WDS, Starparts, TAMS, etc)
- Contract Management
- Material Planning
- Team Leadership
- DIS
- Maintenance & Repair
- Inventory Control Systems
- Shipping and receiving
- Forklift operations
- Warehouse operations
- Inventory and stocking
- Hiring and training
- Loading and unloading
- Order picking and processing
- Employee safety
- Safety monitoring
- Warehouse layout optimization
- Workforce management
- Warehouse logistics
Languages
English
Full Professional
Timeline
Warehouse Manager
Best Buy
11.2025 - Current
Warehouse Logistics Manager
Thermo King of Southeast
06.2025 - 10.2025
Supervisor
Service Master Cleaning
01.2025 - 09.2025
Counter Parts Specialist
Mac Haik Jeep
03.2023 - 06.2025
Manager
NAPA Auto Parts
11.2021 - 01.2023
Operations Supervisor
SEJ Services
02.2019 - 11.2021
Medical Support Assistant
VA Medical Center
01.2016 - 01.2019
Associate Degree - Small Engine Repair
Hinds Community College
High School Diploma -
Callaway High School