Summary
Overview
Work History
Education
Skills
Timeline
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Isiah Henderson

Yonkers,NY

Summary

Handles team needs with forward-thinking strategies and a strong focus on daily requirements. Well-coordinated planner was successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with a resourceful and upbeat nature.

Overview

8
8
years of professional experience

Work History

Driver

Amazon
08.2021 - 03.2023
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Handled packages carefully, observing indications on the packaging of fragile contents and contents sensitive to variations in spatial orientation, keeping them from turning upside-down.
  • Assessed customer drop-off locations to identify the safest areas to leave packages, hiding packages behind pillars, beside furniture, or beneath doormats to prevent theft.

Salesperson

Honda Motor Co
10.2019 - 03.2022


  • Increased sales and customer satisfaction through personalized servicing.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Completed registration paperwork and sales documentation.
  • Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives, and explaining warranties and services.
  • Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.

Driver

FedEx
05.2019 - 11.2021
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Maintained a professional and friendly demeanor during deliveries to uphold the company's reputation.
  • Delivered goods and products to customers on time and in excellent condition.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Operated with safety and skill to avoid accidents and delays.

Shift Leader

White Castle
06.2015 - 01.2019
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources, and monitored team performance to keep the business profitable and running smoothly.
  • Resolved conflicts between employees to maintain positive and productive work environments.

Education

High School Diploma -

Riverside High School
Yonkers, NY
06.2018

Skills

  • Safe Driving Techniques
  • Safety Protocols
  • Valid Driver's License
  • Order Picking and Processing
  • Daily Workflows
  • Role Modeling
  • Cash Handling
  • Brand Loyalty
  • Persuasive Communication Style

Timeline

Driver

Amazon
08.2021 - 03.2023

Salesperson

Honda Motor Co
10.2019 - 03.2022

Driver

FedEx
05.2019 - 11.2021

Shift Leader

White Castle
06.2015 - 01.2019

High School Diploma -

Riverside High School

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Isiah Henderson