Isiah Marks
Summary
Experienced security and logistics professional with a strong background in shrink reduction, investigations, and relationship development within the retail industry. Demonstrated success in the e-commerce distribution center sector. Proven track record of implementing effective security measures to safeguard assets and minimize losses. Skilled in analyzing data and identifying areas for improvement, resulting in increased operational efficiency. Adept at fostering collaborative relationships with cross-functional teams to achieve organizational goals. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Loss Prevention Coordinator
Nike GXO Logistics
10.2022 - 09.2024
- Serve as a bridge between the organization's Loss Prevention and the HR department
- Recruit, interview, and train new loss prevention agents
- Investigates security threats and breaches
- Develop with fellow agents and assist in daily operations of the staff
- Report and respond to crisis situations, identify risk factors that can lead to a disaster or emergency situation, and assist in preventing them
- Microsoft 365 for all job responsibilities
Area Asset Protection Manager
JCPenney
10.2024 - Current
- Maintained integrity through apprehension of shoplifters.
- Partnered with local PD to ensure successful capture of individuals involved in theft.
- Executed store audits of merchandise and safety measures within the store including stockrooms, sales floor and all operational areas
- Conducted weekly audits in the Hazmat area to verify proper labeling and bin placement standards in the designated areas.
HR Assistant
Nike GXO Logistics
06.2022 - 09.2024
- Conduct onboarding orientations for new employees, interviews for job fairs, and internal investigations
- Microsoft 365 for all job responsibilities
Loss Prevention Agent
Nike GXO Logistics
06.2021 - 09.2024
- Verify the stock of every item on the floor
- Look for any missing or open products
- Report any product damage or theft, if any
- Keep an eye on security equipment, such as CCTV and alarms
- Keep an eye out for any strange conduct or potential dangers in public locations
- To be sure there hasn't been any theft in the warehouse, check staff bags at the start and conclusion of each shift
- Attend to calls and/or circumstances involving emergencies
- Maintaining composure in demanding and stressful professional environments
Site Security Supervisor
Total Petrochemicals & Refining USA, INC.
01.2020 - 05.2021
- Supervise and oversee the security personnel as well as the plant's daily operations
- Create employee schedules
- Educate new hires on work responsibilities and company rules and regulations
- Collaborate with the safety team to develop the protocols and guidelines for evacuation and fire safety
- To reduce risk, teach new hires how to inspect and test fire systems
- Overall security and safety of the plant
Loss Prevention Specialist
UNIQLO Retail Stores
04.2016 - 12.2019
- Observe and report any suspicious behavior or critical incidents to LP or store management
- Patrol the store for any suspicious activity
- Monitor security cameras
- Perform a closing safety sweep of the store with a member of management
- Maintained detailed report for loss prevention team
Security Professional
St Lukes Hospital
01.2016 - 03.2017
- Securing the premises and personnel by staying on patrol, monitoring surveillance equipment, performing building inspections, guarding entry points, and verifying visitors
- Responding to emergencies
UPS Package Handler
UPS
11.2014 - 12.2015
- To assemble, seal, and load items into the appropriate trucks, work with the shipping team
- To guarantee correct processing, read and understand labels and track shipment details, like receipt or condition, with scanners
- Utilize hand tools and operate a forklift to load machinery
Education
Bachelor's degree - Child Psychology
University of Houston-Downtown
Houston, TX05.2022
Associate's degree - Psychology
Northampton Community College
05.2019
Communication
Lackawanna College
Scranton, PA2015
Skills
- Great Communication skills
- CCTV
- Interviewing
- Human Resources
- Risk Management
- Recruiting
- Investigations
Certification
- AED Certification, Wicklander-Zulawski, 09/01/22, Present, The WZ method is a rapport-based, conversational approach to interviews that promotes transparency and reasonable thought, reducing friction between the subject and interviewer.
- First Aid Certification, Wicklander-Zulawski, 09/01/22, Present
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Area Asset Protection Manager
JCPenney
10.2024 - Current
Loss Prevention Coordinator
Nike GXO Logistics
10.2022 - 09.2024
HR Assistant
Nike GXO Logistics
06.2022 - 09.2024
Loss Prevention Agent
Nike GXO Logistics
06.2021 - 09.2024
Site Security Supervisor
Total Petrochemicals & Refining USA, INC.
01.2020 - 05.2021
Loss Prevention Specialist
UNIQLO Retail Stores
04.2016 - 12.2019
Security Professional
St Lukes Hospital
01.2016 - 03.2017
UPS Package Handler
UPS
11.2014 - 12.2015
Bachelor's degree - Child Psychology
University of Houston-Downtown
Associate's degree - Psychology
Northampton Community College
Communication
Lackawanna College