Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isiah Rice

Las Vegas,NV

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. While seeking and maintaining a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure a promising position. Ready to help team achieve company goals.

Overview

20
20
years of professional experience

Work History

Assistant Store Manager /Cashier Team Lead

7-ELEVEN
05.2016 - Current
  • Quickly and accurately counted drawers at start and end of each shift.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
  • Trained over dozen cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
  • Trained new employees on proper protocols and customer service standards.

Inventory Management Specialist/ Sales Associate

Wal-Mart Super Center Store
05.2012 - 10.2013
  • Moved merchandise using forklifts, pallet jacks and hand trucks Transporting merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Received new stock and input values into computer system.
  • Stocked warehouse efficiently by comparing item numbers with storage locations.
  • Picked and packed order items.
  • Stocked shelves, racks and cases with new or transferred merchandise.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Located needed merchandise in inventory using [Walmart one] software and placed on skids for transport to shelves.

Call Center Representative

Teleperformance
12.2011 - 05.2012
  • Responded to customer calls and emails to answer questions about products and services.
  • Educated customers on company systems, form completion, and access to services.
  • Leveraged sales expertise to promote products and capitalize on upsell opportunities.
  • Promoted available upgraded products and services to customers during service, account management, and order calls.

Intern/Bookkeeper

L.A. Boxing
09.2011 - 10.2011
  • Maintained and processed invoices, deposits, and money logs.
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
  • Matched purchase orders with invoices and recorded necessary information.
  • Inspected account books and recorded transactions.

Apprentice Carpenter

Southern Nevada Carpenters Union Local
01.2004 - 07.2011
  • Assisted with movement of materials and equipment to job sites.
  • Observed all OSHA and corporate safety regulations and procedures.
  • Prepared materials accurately using hand and power tools to make precise cuts.
  • Completed installations of building structures, trim, flooring, and cabinetry.
  • Installed and repaired woodwork, millwork, and cabinetry under supervision of master carpenter.
  • Effectively used nails, screws, pneumatic nailing systems, concrete anchors, powder-actuated fasteners and framing connectors.
  • Specialized in framing and finish carpentry.
  • Installed insulation, trim and other finishing touches.
  • Assembled and installed furniture and cabinetry.
  • Operated forklifts and other heavy equipment.

Janitorial Assistant

Jani King of Las Vegas
11.2010 - 07.2011
  • Cleaned restrooms, cleaned office buildings and parking lots, and power washed parking lots, buildings, and windows.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Cleaned walls and ceilings with special reach tools following regular schedule.

Assistant Store Manager/Cashier

City Stop #4
11.2006 - 05.2008
  • Quickly and accurately counted drawers at start and end of each shift.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Trained new employees on proper protocols and customer service standards.
  • Designed weekly sales promotions to attract new and repeat customers and increase sales

Sales Associate

Famous Footwear
09.2004 - 07.2005
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Managed efficient cash register operations.
  • Used in-store system to locate inventory and place special orders for customers.

Education

Associate of Science - Accounting

Everest College
Henderson, NV
10.2011

Skills

  • Customer Service
  • Cash Handling and Security
  • Safety Procedures
  • Team Training
  • Customer Needs Determination
  • POS Systems
  • Mathematical Calculation and Reasoning
  • Team Leadership
  • Physical Agility
  • Providing Feedback
  • Safety Policy and Procedure Knowledge
  • Time Management

Timeline

Assistant Store Manager /Cashier Team Lead

7-ELEVEN
05.2016 - Current

Inventory Management Specialist/ Sales Associate

Wal-Mart Super Center Store
05.2012 - 10.2013

Call Center Representative

Teleperformance
12.2011 - 05.2012

Intern/Bookkeeper

L.A. Boxing
09.2011 - 10.2011

Janitorial Assistant

Jani King of Las Vegas
11.2010 - 07.2011

Assistant Store Manager/Cashier

City Stop #4
11.2006 - 05.2008

Sales Associate

Famous Footwear
09.2004 - 07.2005

Apprentice Carpenter

Southern Nevada Carpenters Union Local
01.2004 - 07.2011

Associate of Science - Accounting

Everest College

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Isiah Rice