Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Isiah Thomas

Apple Valley,MN

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

2
2
years of professional experience

Work History

Inshopper

Jimmy John's
Eagan, MN
07.2024 - 11.2024

As an Inshoper for Jimmy John's, I would do all the tasks that the store primarily required. This includes cleaning before closing time, prepping bread for the next day, cashiering, drive-thru, sandwich making, wrapping, cleaning stations, cleaning dishes, and scheduling orders.

  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Completed day-to-day duties accurately and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.

Guest Advocate

Target
Eagan, MN
10.2022 - 02.2024

As a Guest Advocate (Front of Store), I'd be doing tasks around the front of the store. Those tasks include cashiering, cart pulling, returning lost items, drive-up delivery, and prepping delivery. I didn't need to do exchanges and returns, but I included that in one of my other skills while working there, going above and beyond.

  • Assisted guests with product inquiries and provided exceptional customer service.
  • Handled merchandise returns and exchanges according to store policies.
  • Collaborated with team members to ensure efficient checkout processes.
  • Resolved guest complaints promptly to enhance satisfaction and loyalty.

Education

High School Diploma -

Apple Valley High School
Apple Valley
05-2025

Skills

  • Multitasking
  • Fluent in English
  • Research
  • Calm under pressure
  • Cultural awareness
  • Conflict resolution
  • Problem-solving
  • Collaboration
  • Attention to detail
  • Relationship building

Affiliations

I like to take long walks outside when its not too hot or too cold. I like to use my computer and play games, I really want to figure out how to code or develop games.

Languages

English
Full Professional

Timeline

Inshopper

Jimmy John's
07.2024 - 11.2024

Guest Advocate

Target
10.2022 - 02.2024

High School Diploma -

Apple Valley High School