Isiah Thomas

As an Inshoper for Jimmy John's, I would do all the tasks that the store primarily required. This includes cleaning before closing time, prepping bread for the next day, cashiering, drive-thru, sandwich making, wrapping, cleaning stations, cleaning dishes, and scheduling orders.

• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Completed day-to-day duties accurately and efficiently.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Assisted with customer requests and answered questions to improve satisfaction.

As a Guest Advocate (Front of Store), I'd be doing tasks around the front of the store. Those tasks include cashiering, cart pulling, returning lost items, drive-up delivery, and prepping delivery. I didn't need to do exchanges and returns, but I included that in one of my other skills while working there, going above and beyond.

• Assisted guests with product inquiries and provided exceptional customer service.
• Handled merchandise returns and exchanges according to store policies.
• Collaborated with team members to ensure efficient checkout processes.
• Resolved guest complaints promptly to enhance satisfaction and loyalty.